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Bilingual telephonic case manager

Location:
Queens, NY
Posted:
October 03, 2021

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Resume:

Siuling Linda Wong, RN

929-***-****

**-**, ** ******

East Elmhurst

NY 11370

adowe2@r.postjobfree.com

Objective: To obtain Telephonic Case Manager RN position

Bilingual in English and Chinese (Cantonese and Mandarin)

Experience

Queens Hospital Center, Queens, NY 5/21-present

Vaccination RN

Administer COVID-19 vaccines, observe patients for possible adverse effects.

RN in Columbia University, NY, NY 1/20-3/20

Telephonic counseling students or staffs on ️COVID -19 and administer vaccines in student health clinic.

Blue Cross Blue Shield, NY, NY 4/19-6/19

MLTC Case Manager

Monthly calls, Telephonic case management, review UAS assessments, documenting electronically.

Arch Care Home Care, Bronx, NY 2/18-12/18

MLTC Case Manager

Monthly calls, Telephonic case management, review UAS assessments, documenting electronically.

DOH, NY, NY 7/17-12/17

Infection Control Surveyor

On site Infection control surveys in nursing homes, document electronically, report in weekly meetings in office.

Agewell Home Care, Bronx, NY 9/16-12/16

MLTC Case Manager

Monthly calls, Telephonic case management, review UAS assessments, documenting electronically,

Royal Care, Flushing, NY

Intake RN 4/16-7/16

Assess patients before hospital/SNF discharge, obtain authorizations from Managed Care plans.

MetroPlus HealthPlan 12/15-1/16

Perform HRA of Medicare members telephonically & document electronically.

VNSNY, NY

FIDA Care Manager 6/15-11/15

Case management of 200-245 FIDA members telephonically, review UAS assessments, Welcome and IDT calls, document electronically.

Premier Home Care, NY, NY

Senior Health Partners Care Manager, UAS Auditor 10/13-3/15

Works with Social Worker& Service Coordinator in a team in office performing Case Management of 150-165 MLTC members telephonically& documenting electronically, authorizing members’ services. Covered Spanish Team RN 12/13-2/14. Worked as RN & SW by covering SW 3/14-11/14.Works as UAS Field RNs' supervisor Audits UAS Reassessments.

Selfhelp Community Services, Inc., NY, NY 10/12-10/13

Part Time Registered Nurse in Senior Center

Responsible for patient safety

Assisted on Telehealth Kiosk use, interpret data & explain to members.

Assisted MDs in health presentations and advised patients on diet/ medications/ immunizations (recruit members monthly).

Extended Home Care, Manhattan, NY 02/12-10/13

Fee for Service Registered Nurse

Assess patients' home, safety, vital signs, pain, medications availability and compliance, diet compliance, clinical and mental status, HHA needs

Monitor blood sugar; perform injections, wound dressing change as MD order

Teach patient/caregiver on patient care

Supervise Home Health Aids

Follow up on MD visits

Report to MDs

Visiting Nurse Regional/ VNAB, Brooklyn, NY 11/07-01/13

CHHA, Long Term and Intake Registered Nurse

Comprehensive assessment of potential clients for home care services, collaborate with physicians, nurses, social workers, and families to plan home care services

Provide smooth transition of patients from in-patient care to home care

Complete all required documentation in an accurate, legible, and timely manner in accordance with established policies and procedures

Demonstrate skill in conflict resolution

Coordinate for other services as needed

Complete M27R forms

Education and Certifications

Excelsior College, Albany, NY 2006

Associate Degree in Nursing

Jinan University Medical College, Guangzhou, China

Bachelors Degree of Medicine

ECFMG Certified



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