Cheyenne Middleton

**** *. ***** ******* ***

Lewisville, TX, 75067

469-***-****

adowbu@r.postjobfree.com

SKILLS

Great customer service attitude, 10+ years of CS experience, animal care experience, great communication skills, very friendly, very accommodating, fast learning

EXPERIENCE

C.O.P.S Monitoring, Lewisville, TX - Home and Business Security Monitoring

SEP 2020 - MAR 2021

●Monitoring home and business security systems for a large variety of alarm companies, nationwide, from 1 of 7 locations of a 24hr monitoring center.

●Reaching out to subscribers when their alarms are set off to assure that they're okay, or taking necessary actions to ensure their safety.

●Dispatching the proper authorities, specific to the type and urgency of alarms, following Standard Operating Procedures, to ensure the safest and most efficient alarm handling.

●Being a compassionate operator and adding personal touch to every call to bring comfort to clients, while remaining professional and urgent.

CityVet, Flower Mound, TX - Animal Care Attendant

FEB 2019 - MAR 2020

●Stocking backroom supplies and retail products, general and deep cleaning, general maintenance over entire facility

●Providing excellent and personal client service

●Building relationships with clients based on honesty, trust, respect, and a passion for their animals

●Providing compassionate pet care including, but not limited to, feeding, exercising, walking, administering medication, bathing, grooming, and sanitary services for any/all breeds of dogs and cats of any age, medical background, and behavioral backgrounds

●Supervising play yard of max. 50 dogs

Sam’s Club, Lewisville, TX - Sales Floor Associate

SEPT 2014 - FEB 2019

●Over clothing department: stocking, cleaning, merchandising, and maintenance

●Providing all-around great customer service, talking up sales, able to jump into other departments to help, cash register included

Earthbound Trading Co., Vista Ridge Mall - Sales Associate

JULY 2014 - SEPT 2014

●Merchandising, creating displays, general store upkeep, light stocking

●Creating a fun and interesting experience for customers, building sales, learning and providing education about specialty products

Walmart, Round Grove Rd., Lewisville - Cashier

JAN 2012 - SEPT 2012

●Cashiering, general front end cleaning, creating the best experience I can for the customer in a short time

●Some overnight experience

Ann Taylor Factory, Grapevine Mills Mall - Sales Associate

NOV 2011 - DEC 2011

●General store upkeep, working one-on-one with customers to build relationships and sales, cashiering

Big City Movers, DFW - House Cleaning

N/A 2010 - MAY 2014

●Cleaning up homes after furnishings have been packed and removed

EDUCATION

Garland High School, Garland,TX - Diploma

2008 - 2012