**:**AM FriSep*

€ Allinboxes A Vv

JuDY RENEE POLING

234B Pin Court

Martinez, Georgia, 30907

706-***-****

Email: adow9n@r.postjobfree.com

OBJECTIVE

Dedicated individual looking for an opportunity in Customer Service to contribute to a progressive organization.

Ambitious, results-oriented, enthusiastic, knowledgeable, organizational skills, a positive and friendly attitude for your

institution.

EDUCATION

Hephzibah High School

GED 1982

Kerr Business College, Executive Secretary, 1984

Medical Transcription Certificate, 2002

EXPERIENCE

First UNION BANKCARD CENTER, BANKCARD CENTER MANAGER SECRETARY, February 1985-June 1993

e Responsible for processing of time cards for payroll

e Typed correspondence for Bankcard Center manager, kept Bankcard Center manager’s appointment calendar

e Ordered and maintained inventory of supplies, greeted guests to the Bankcard Center in a professional, and

friendly manner.

Dr James Ray, DMD, Front Office Receptionist, June 1993-January 1998

e@ Greeted and scheduled patients for appointments, verified insurance, responsible for monthly billing, verified

appointments

Georgia Health Sciences University, Department of Infectious Diseases, Administrative Assistant

January 1998 — June 2003

e Kept patient chart’s updated, answered telephone and directed calls to appropriate staff

e Filed paperwork and charts, typed letters for doctors, printed clinic schedules and pulled charts for next day’s

appointments

e@ Ordered and maintained inventory of supplies.

Clinical Pathology Lab, Computer Data Assistant, June 2003 — September 2009

e Backed up computers, delivered lab sheets to floors, answered telephones, reported patients results to the

nurses and physicians

Core Lab Receiving Area, Client Services Representative, September 2009 - Present

e Test request and process specimens, fax results to outside clinics, answer phones and also report patient

results

IDX and Cerner knowledgeable

Troubleshoot problems in a timely and efficient manner

Excellent in multitasking and keeping area neat and orderly, represents Clinical Pathology with a friendly,

courteous and professional attitude.

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