CURRICULUM VITAE
RENATO NOEL THERON
PERSONAL DETAILS
NAME Renato Noel Theron
DATE OF BIRTH 10.03.1979
ID NO 790**********
ADDRESS NO 33 First Ave
MARAISBURG
1709
TELEPHONE NO’S O627142295
MARITAL STATUS Married
DEPENDANTS 4
DRIVERS LICENSE Code 08
NATIONALITY South Africa
OCCUPATION TELESALES CONSULTANT / SALES REP/TEAM LEADER
CRIMINAL RECORDS NONE
EDUCATION
SCHOOL ATTENDED CHRIS JAN BOTHA SECONDARY SCHOOL (2000)
BOSMONT
CERTIFICATE NO 800**********
SUBJECTS PASSED ENGLISH
AFRIKAANS
BIOLOGY
HISTORY
BUSINESS ECONOMICS
ECONOMICS
INTENTION OF FURTHER STUDY
I would like to get a Degree in Marketing and Human Resources as soon as my financial status improves
WORK LIFE & EXPERIENCE
Red Hot Media (PTY) Ltd
Internal Sales Team Leader
Started November 2018 – June 2020 Permanent
Duties Include
Sourcing new business, meeting clients on site, cold calling and building new customer data base
Calling on new and current customers for new deals, upgrades on services
Cold Calling to source for new client using various methods
Telephonic contact on new and existing customers to be done every day from office and
Capturing of deals and completing new contracts for presentation to customers
Reporting to sales and managing directors
Capturing of orders on Pastel Evolution system
Updating of stock level reports daily
Assisting drivers and reps with returns on deliveries
Liaising with buyers on stock replenishment issues
Assisting with workload when telesales agents are on leave or absent
Assisting Marketing manager with various campaigns to increase company presence in various client sites (introducing additional products to assist in various signage job cards)
Assisting team with sales queries as needed
Approving leave applications as well as submitting timesheets for processing.
WORK LIFE & EXPERIENCE
Keymark Media
Internal SNR Sales Consultant National
Started March 2018 – October 2018 Temp
Duties Include
Sourcing new business, meeting clients on site, cold calling and building new customer data base
Calling on new and current customers for new deals, upgrades on services
Telephonic contact on new and existing customers to be done every day from office and
Capturing of deals and completing new contracts for presentation to customers
Reporting to sales and managing directors
Capturing of orders on Sage accpac system
Updating of stock level reports daily
Assisting drivers and reps with returns on deliveries
Liaising with buyers on stock replenishment issues
Assisting with workload when telesales agents are on leave or absent
Relieving frontline receptionist as needed
I was also on the back up reception line to assist with overflow of incoming calls
Monthly customer service delivery surveys on telesales and sales reps
WORK LIFE & EXPERIENCE
Pnet S.A
Internal Sales Consultant National
Started October 2017 – February 2018 Contract
Duties Include
Sourcing new business, meeting clients on site, cold calling and building new customer data base
Calling on new and current customers for new deals, upgrades on services
Telephonic contact on new and existing customers to be done every day from office and
Capturing of deals and completing new contracts for presentation to customers
Reporting to sales and managing directors
Capturing of orders on SAP Live system
Updating of Client recruitment reports daily
Assisting Recruiters and Sme enterprises with listing new adverts on pnet internet web page
Liaising with clients and candidates with job placement issues
Assisting with workload when telesales agents are on leave or absent
Monthly customer service delivery surveys on internal sales as well call statistics
WORK LIFE & EXPERIENCE
Keymark Media
Internal Sales Team Leader National
Started April 2016 – October 2017 Perm
Duties Include
Sourcing new business, meeting clients on site, cold calling and building new customer data base
Calling on new and current customers for new deals, upgrades on services
Telephonic contact on new and existing customers to be done every day from office and
Capturing of deals and completing new contracts for presentation to customers
Reporting to sales and managing directors
Capturing of orders on Sage accpac system
Updating of stock level reports daily
Assisting drivers and reps with returns on deliveries
Liaising with buyers on stock replenishment issues
Assisting with workload when telesales agents are on leave or absent
Approving team leave applications, reviewing and submitting employee time sheets for processing
Monthly customer service delivery surveys on telesales and sales reps
WORK LIFE & EXPERIENCE
Nestle Baci
Senior Sales rep for Gauteng
Started February 2015 to April 2016 - Perm
Duties Include
Sourcing new business, meeting clients on site, cold calling and building new customer data base
Calling on new and current customers for new deals, upgrades on services
Telephonic contact on new and existing customers to be done every morning from office to 10 am
Capturing of deals and completing new contracts for presentation to customers
Reporting to sales manager
New venture for me as I am a telesales marketer but really enjoy reping as well
And am very keen on selling any product in or out of office
Nashua Randburg
External Sales rep for West Rand area
Started February 2015 to April 2015 - Temp
Duties Include
Sourcing new business, meeting clients on site, cold calling and building new customer data base
Calling on new and current customers for new deals, upgrades on services
Telephonic contact on new and existing customers to be done every morning from office to 10 am
Capturing of deals and completing new contracts for presentation to customers
Reporting to sales manager
New venture for me as I am a telesales marketer but really enjoy reping as well
And am very keen on selling any product in or out of office
WORK LIFE & EXPERIENCE
Fisherman’s Deli
Trading Team Leader (telesales)
Duties include
Started October 2012 – 2015 Jan - temp
Capturing of orders on Syspro system
Updating of stock level reports daily
Assisting drivers and reps with returns on deliveries
Also downloading and capturing of orders on PNP and checkers EDI order system
Liaising with buyers on stock replenishment issues
Assisting with workload when telesales agents are on leave or absent
Delegating team members for back up reception line to assist with overflow of incoming calls
Monthly customer service delivery surveys on telesales and sales reps
Assisting team with queries as needed.
VECTOR LOGISTICS NOVEMBER 2011 TO Sept 2012
POSITION TELESALES SNR CONSULTANT - temp
DUTIES INCLUDE TELEPHONIC ORDERS RECEIVE AND CALLING, PROCESSING ORDERS ON
SAP, CUSTOMER DATA BASE MAINTAINANCE, UPDATES OF CUSTOMER
SERVICE RECORDS
PRO ACTIVE SELLING OF PRODUCTS AND SALE REPRESENTATIVE
SUPPORT
PLATINUM LEGUE TRADING FEB 2011 TO OCTOBER 2011 – temp
SOURCING NEW BUSINESS CONTRACT FOR BUILDING AND STRUCTURAL sMAINTAINANCE, PRESENTATION OF QUOTES AND PRICING TO GOVT AGENCIES (DTI)
WORK LIFE & EXPERIENCE
NESTLE SA PTY LTD JUNE 2007 TO FEB 2011
POSITION TELESALES TEAM LEADER – perm
DUTIES INCLUDE ENSURING AND ASSISTING SUBORDANATES WITH TELEPHONIC ORDERS
RECEIVE AND CALLING, PROCESSING ORDERS ON SAP,
CUSTOMER DATA BASE MAINTAINANCE, UPDATES OF CUSTOMER SERVICE
RECORDS, PRO ACTIVE SELLING OF PRODUCTS AND SALE REPRESENTATIVE
SUPPORT, WEEKLY EXCEL SALES REPORT.
FOR LAST YEAR WITH NESTLE I WAS ON THE TEAM MANAGEMENT
TRAINING AND MONTORSHIP PROGRAME. LEARNING EMOTIONAL
INTELLEGENCE AS WELL AS,
EXCELENT CUSTOMER SERVICE DELIVERY AND NUTRITION AND WELLNESS
PROGRAMMING ON PRODUCT KNOWLEDGE
BRAND HOUSE BEVERAGES LTD JUNE 2005 TO 2007
POSITION CUSTOMER AND CONSUMER COMPLAINTS LIASON
DUTIES INCLUDE OVERSEEING TEAM WITH REAGARDS TO
COLLECTION OF DEFECTIVE SAMPLES, INVESTIGATION
OF COMPLAINT, LIASE WITH MANUFACTURER OF DIFF
PRODUCTS, RESOLVING ISSUES AND REPLACING
BRAND HOUSE BEVERAGES LTD JUNE 2004 TO 2005
POSITION TELESALES TEAM LEADER
DUTIES INCLUDE ENSURING AND ASSISTING SUBORDANATES COMPLIANCE WITH
COMPANY POLICY REGARDING ORDER PROCESSING ON SAP.
TELEPHONIC ORDERS RECEIVE AND CALLI0G, PROCESSING ORDERS ON SAP
CUSTOMER DATA BASE MAINTAINANCE, UPDATES OF CUSTOMER SERVICE
RECORDS, PRO ACTIVE SELLING OF PRODUCTS AND SALE REPRESENTATIVE
SUPPORT.
WORK LIFE & EXPERIENCE
NAMIBIA BREWERIES LTD JAN 2001 TO 2004
POSITION TELESALES CONSULTANT
DUTIES INCLUDE TELEPHONIC ORDERS RECEIVE AND CALLING, PROCESSING ORDERS ON SAP
CUSTOMER DATA BASE MAINTAINANCE, UPDATES OF CUSTOMER SERVICE
RECORDS, PRO ACTIVE SELLING OF PRODUCTS AND SALE REPRESENTATIVE
SUPPORT