PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
KEVIN
MURPHY
K
**** ** ***** **, *******, Wa 98125, 206-***-****, ************@*****.*** Dedicated job seeker looking to obtain a new, challenging position. Works well under pressure, adaptable, and ready to be a strong team player. I am dependable, seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. Accelerated Goals And
Objectives
Data entry Attained Multitasking
Skills
Ms Office Strong Communication Complex problem-solving Takes Direction Well Exceptional Customer
Service
Freelance Data Entry Operator January 2021 - Current Seattle, Wa
Prepared computer print-out lists for weekly distribution to multiple departments. Collected data for entry from multiple sources.
Prepared professional records with cover sheets, batch labels, and proper classifications. Assisted staff with locating important records and retrieving database information. Minimized errors with proper verification and classification of data. Entered large volume of information daily with high degree of accuracy. Retail Sales Representative September 2010 - Current T-Mobile USA Seattle, Wa
Investigated and resolved customer inquiries and complaints in an empathetic manner. Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Increased sales by suggesting related products and services. Solved unresolved customer issues.
Drove sales by quickly and successfully building rapport with wide range of customers. Explained promotions and special offers to customers. Met and exceeded targets in commission-based environment with challenging objectives.
Processed sales purchases and paperwork for [Product or Service]. Resolved customer issues in partnership with customer care team. Sales Floor Representative November 2009 - September 2010 Macy's Tacoma, WA
M
EDUCATION
Maintained up-to-date knowledge of product and service changes. Operated a cash register for cash, check and credit card transactions with 100% accuracy.
Stocked and replenished merchandise according to store merchandising layouts. Cleaned and organized the store, including the checkout desk and displays. Alerted customers to upcoming sales events and promotions. Diploma
Spanaway Lake, Spanaway, Wa