Customer support/ technical assistance

IPSITA.M

Phone# 720-***-****

Email: ******.********@*****.***

Objective: Looking for a challenging environment where I can utilize my Software QA Testing skills and deploy the bug free application to the production environment.

Profile:

Excellent experience in Software Quality Assurance (QA Testing).

Involved in Complete Software Testing Life Cycle and Software Development Life Cycle.

Good experience in Agile and Waterfall methodology.

Extensively worked as a QA Analyst in Web applications, Client Server Applications and Database Systems for Health Care domains.

Expertise in Installing and configuring the test environment on both Windows and UNIX platforms.

Well versed in analyzing Requirements, System Specifications, Use-Cases and Technical specifications.

Tested Web Services / SOAP and RESTful services using Soap tool.

Experience in writing Test Plan, Test Cases for Web and Client/Server applications.

Experience working in an Agile environment.

Good experience in SQL queries and Joins.

Experience in GUI Testing, Regression Testing, Data Driven Testing, Functional Testing, Database Testing and User Acceptance Testing. Experience in Black Box testing.

Experience in testing Web Services using Soap tool.

Good at bug-reporting and bug-tracking using Test Management tools like Quality Center, Version One and Jira.

Proficient in test execution and management of testing defects.

TECHNICAL SKILLS:

Testing Tools

HP Quality Center, Soap, Version one, Jira

Programming Languages

SQL

Database

MS Access

OS

Windows XP/2000, Unix

Professional Experience

Manage My Patient (MMP) - Atlanta, GA

North American Med Tech Group (NAMDTG)

QA Test Analyst – Manual Testing, Web Services, Soap, Database testing

MMP application is developed for Doctor’s Office to manage the patient portal.

Responsibilities:

In Agile environment, attended daily standup meetings, reviewed user stories.

Designed and Developed Test plan based on BRD and User Stories.

Developed and Executed Test Cases in Version One Tool.

Tested all modules – Patient Management, Doctor, Admin and Insurance Claims.

Validated HIPPA rules.

Validated the connection and data between Admin web services and Insurance claims web services.

Written and executed SQL queries and Joins, Group By clause, having clause etc. to validate the data.

Executed test scripts using Jira.

Filed and tracked the defects using Jira.

Developed and executed test cases for EWS (Enterprise Web Services) /XML / SOAP and RESTful services using soap tool.

Added Property Transfer in soap tool to transfer the values from one response XML to another request XML.

Validated reports by executing SQL queries.

Created Test Data for QA and UAT.

Involved in Smoke Testing, Regression Testing and User Acceptance Testing.

Prepared daily/ weekly status reports on Test case execution, defects, RTM etc.

Involved in planning test execution activities, defect reporting and analyzing test metrics.

Followed Agile/Scrum Methodologies for all of the project activities.

Environment: soap, SQL, HP ALM (Quality Center), Web Services, Jira.

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