KAITLYN ANDERSON

adovn1@r.postjobfree.com 512-***-**** Austin, TX 78737

Skills

Exemplary written, as well as verbal, communication

Typing speed of 75 words per minute

Proficient in Microsoft Office and Google Drive

Word, Excel, and PowerPoint

Docs, Sheets, and Slides

Ability to take initiative

Organizational and planning strengths

Creativity and a willingness to try new things

Works well in a fast-paced environment

Experience

Customer Service Associate Bath and Body Works – Bee Cave, Texas 09/2020- Present

Communicated with supervisors to elevate customer concerns, store issues and inventory requirements

Built and maintained effective relationships with 10+ associates and upper management to drive team success toward common sales, service and operational goals

Maximized customer satisfaction by assisting customers with completing purchases, locating products and signing up for rewards programs

Loop1 Systems, Inc. – Austin, Texas 07/2019-08/2020

Client Services Coordinator 01/2020-08/2020

Scheduled and facilitated professional services projects with clients

Engaged 15+ clients and Loop1 team to gather resource requirements to ensure client satisfaction and service project success

Matched engineering resources to appropriate engagements based on client needs, engagement scope, and engineer’s expertise

Staff Administrator 07/2019-12/2019

Supported office operations, managed client correspondence, ensured record tracking and handled internal communications

Responded to requests for immediate office support, such as data searches, confidential form completion or task assistance

Planned and executed corporate meetings, lunches and special events for groups of 20+ employees

Education

University of Texas at Austin Austin, TX

UTeach Liberal Arts Program

August 2020- Present

University of California, Los Angeles Los Angeles, CA

Bachelor of Arts: English

September 2015 to March 2019

3.6 GPA; Dean’s List Honoree Fall 2015, Winter 2019

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