SL Sandra Londono
Haverhill, MA ***** 978-***-**** **********@*****.***
PROFESSIONAL
SUMMARY
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Executive-level Business Manager and entrepreneur with experience running start-up and emerging companies. Strong technology and product development expertise. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills.
SKILLS Recruiting and interviewing
Employee performance
evaluations
Budgeting
Cost Control
Staff supervision
Training
Employee scheduling
Business administration
Operations management
Hard working
WORK HISTORY ASSISTANT MANAGER 02/2020 to CURRENT
Panera Bread North Andover, MA
Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget. Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. GENERAL MANAGER 02/2016 to 04/2020
KFC Taco Bell Woburn, MA
EDUCATION Accounting Assistant Accounting 08/2010 Compucec, Colombia
BUSINESS SEMINAR AND EMOTIONAL INTELLIGENCE 07/2010 ADMINISTRATION
COMPUCEC, COLOMBIA
High School Diploma 11/1998
Colegio Federico Ozanam, Colombia
LANGUAGES Spanish
Native or Bilingual
English
Professional Working