SL Sandra Londono

Haverhill, MA ***** 978-***-**** adovk7@r.postjobfree.com

PROFESSIONAL

SUMMARY

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Executive-level Business Manager and entrepreneur with experience running start-up and emerging companies. Strong technology and product development expertise. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills.

SKILLS Recruiting and interviewing

Employee performance

evaluations

Budgeting

Cost Control

Staff supervision

Training

Employee scheduling

Business administration

Operations management

Hard working

WORK HISTORY ASSISTANT MANAGER 02/2020 to CURRENT

Panera Bread North Andover, MA

Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.

Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.

Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget. Helped with planning schedules and delegating assignments to meet coverage and service demands.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. GENERAL MANAGER 02/2016 to 04/2020

KFC Taco Bell Woburn, MA

EDUCATION Accounting Assistant Accounting 08/2010 Compucec, Colombia

BUSINESS SEMINAR AND EMOTIONAL INTELLIGENCE 07/2010 ADMINISTRATION

COMPUCEC, COLOMBIA

High School Diploma 11/1998

Colegio Federico Ozanam, Colombia

LANGUAGES Spanish

Native or Bilingual

English

Professional Working

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