Contact Representative Line Lead

Jade B Minnick

*** **** ****** ******, ********** PA

Cell: 717-***-****

****.*******@*******.***

Hello,

I have held employment in distributions; working with machines, operating palletizer machines, driving and operating stand-on forklifts and warehouse industry. I have also had years of customer service and I enjoy helping people and exhibit excellent customer service. I am very detailed in the work that I do and promote a fast yet proficient team work environment. I have also worked for in-home care and have experience with taking care of our precious elderly angels.

I am enrolled at Penn State Mont Alto for Business and am looking to begin a career that will begin my future.

I am enthusiastic about this opportunity, and would appreciate the opportunity to discuss a career.

Thank you for your time and consideration

Kindest Regards,

Jade B. Minnick

Career Focus:

Pursue a new opportunity with Volvo and explore new opportunities

Summary of Skills:

Detail oriented

Always on time

Management of Small Department

Able to get the job at hand done quickly and efficiently

Microsoft Excel

Microsoft Office

Customer Service

Problem solving

Invoicing issues

Inventory

Team oriented

Assembly

Warehousing experience

Distribution experience

Able to work with power tools correctly and most importantly safely

Education:

High School Diploma

June 2014

Penn State Mont Alto Business June 2024

Work Experience:

Geodis- 08/2020-05/2021

Line Lead

Managed the employees on the line to make sure they are correctly and efficiently putting the correct items in the package according to the customers' orders in a timely manner

Utilized computer systems to properly print labels for the correct package

Completed quality checks on all finished products

Fiserv/First Data- 03/2019-07/2020

Senior Contact Representative

Assisted merchants (business owners) with their business, which includes having access to all of their banking information and preparing them as to what they are in need of and what is good for their business

Handled escalated merchants/customers as necessary

Utilized different computer databases to solve any and all problems

World Kitchen/Corelle Brands- 06/2017-03/2019

Palletizer Machine Operator

Operated palletizer machine to stack pallets 7 feet up

Able to use the machine correctly and carefully

Assembly line work

Utility work-stocking assemblers with items

Stacking 80 pallets in a ten-hour shift

Stacking ware boxes coming off the line

Communicating with supervisors and head of lines through radios

Making sure the exact number needed is reached

JLG Industries- 06/2013-06/2017

Boom Assembler/Manufacturer

Utilized hand and power tools to assemble products on the lifts

Completed assembly/lifts using blueprints for the lift

Worked with larger equipment/cranes to complete the tasks at hand

Worked with welding and oil and had to use appropriate PPE

Volunteer work and achievements:

Habitat for Humanity 2012

Honor Roll 2010-2014

College GPA 4.0

I was referred by Melony Minnick, Elizabeth Owens and Dustin Minnick

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