Arabic Social Media

NABILAH KHAN

Boston, MA 413-***-**** *********@*****.***

Results-oriented professional with strong quantitative and analytical skills seeking an entry-level position as analyst/consultant where I am able to utilize my blend of technical and business skills. Proven leadership dealing with cross-functional teams both local and offshore. Outstanding written and verbal communicator.

Experience

COMPSCI 187: Data Structures & Algorithms - Teaching Assistant

University of Massachusetts, Amherst, MA September 2019 - January 2020

oExperienced in teaching college students, developing curriculum, and performing various administrative functions.

oSupported students with any Java-specific questions and the setup and use of Eclipse SDE. Aided class by teaching/reinforcing data structure concepts including Arrays, Linked lists, Stacks, Binary Trees, and Queues.

oReview weekly assignments and projects with class students. Provide an in-depth explanation of problem sets and arriving at optimal solutions.

oProficiency in statistical programming languages (e.g., VBA, SAS, R, SQL, Python) is a plus, but not required

Massachusetts State Representative - Intern,

State House, Boston, MA May 2019 - Aug. 2019

oOrganizing, ranking, and filing county-wide inquiries in an effort to optimize and prioritize projects for the statehouse.

oUsed Excel, Matlab, and SQL Database to mine data and look for trends and create reports for upper management.

oUse of database systems utilizing SQL Server, to write queries for ad hoc reporting needs

oAdvanced user of Excel, performing lookups, pivots, macro creation and the development of charts and graphs.

Fire Protection Engineering - Intern,

AIG Group, Boston, MA May 2018 – September 2018

oReviewed building structures to assess risk of damage in case of fire.

oMeet deadlines and deliver high-quality, error-free work in a fast-paced environment with limited supervision

oProvided feedback to upper management on improving processes and raising client satisfaction.

Uber, Uber Expert

Saugus, MA June 2016 - 2018

oProvided technical support to troubleshoot issues related to installation and related configuration

oAssisted driver-partners through the onboarding process and provide tools.

oTroubleshooting all platform issues with existing driver-partners.

oLearned and implemented new Uber policies, procedures, and programs that impact driver-partners.

oMarketed the Uber name and brand through social media marketing strategies and campus marketing.

oMaintain Uber application knowledge and product documentation

oWork on a cross-functional team to implement new changes to the platform

oAssist with coordinating upgrades, testing and rollout

Education

University of Massachusetts Amherst

Bachelor of Science – Computer Science Minor: Political Science May 2020

-Relevant Courses: Problem Solving with Computers, Circuit Analysis, Using Java, Hardware Organization & Design, American Politics, Comparative Politics, American Political Thought, Power

Technical Skills

-Fluent in Thai and English

-Proficient in Arabic, Urdu, Spanish, French

-Well Experienced with Microsoft Office products (Access, Word, Excel, PowerPoint, Outlook) & Project

-Experienced with report writing

-Excellent with basic web production and web design

-Proficient with Java in Eclipse-based SDE, SQL Server

-Proficiency in MATLAB and other statistical analysis tools

Clubs and Activities

-Member of Track and Cross Country Team

-Vice Treasurer of UMass Pakistani Students Associations

-National Residence Hall Honorary

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