Front Desk Customer Service

Location:

Salary:

50000$

Posted:

October 02, 2021

Roland Burgjia

SKILLS:

23yrs experience in hospitality. Physically fit, ability to sustain the effort needed to transport patients and supplies throughout the day.

Great interpersonal skills: keeping the moral of patients and loved ones during difficult situations

Great customer service; respond to all questions, inquiries and concerns from patients in a professional and precise manner.

Excellent time management skills; punctual and attends to all tasks in a timely manner

Fluent in Albanian and Greek

EDUCATIONAL BACKGROUND:

08/2009 – 06/2012 Queensborough College, Oakland Gardens, NY

Associate Degree in Liberal arts (Nursing Program-3 rotations completed)

08/2006-06/2008 Wester International University, Tempe AZ

Associate Degree in Accounting

PROFESSIONAL BACKGROUND:

3/2013 - present Stewart Hotel, New York City, NY

Banquet porter

Setting up conference / ballrooms for multiple events

Maintaining a clean environment

Inventory of conference room equipment and supplies

Provide coverage for other departments (housekeeping, restaurant, front desk)

01/2012-3/2013 JP Morgan Museum, New York City, NY

Host/ Bartender

Sitting customer

Directing customer to the different areas of the museum

Serving beverages

Maintaining cleaningless

071996-12/2009 Ramada Plaza Hotel, Jamaica, NY

Room Service / Waiter

Taking and delivering food orders to attending hotel guests

Assisting with banquet set-up / service =s

Front desk coverage

Bellman

REFERENCES: Furnished Upon Request