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Active Directory Desktop Support

Location:
Kitchener, ON, Canada
Posted:
September 29, 2021

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Resume:

Risk management Return on investment action-based culture just do it customer allegiance value stream mapping flow quality analysis adjustment dynamic 3p Health and safety, project outlines, proposals, tooling, contribution, internal, report writing, equipment, duties, mechanical engineering, technical writing, drawings, specifications, attention to detail, written communication, machinery, consulting engineering

22 Melinda Street,

Kitchener, Ontario N2E 0B8

Phone: +1-519-***-****

E-mail: adouxb@r.postjobfree.com

PROFILE OF SKILLS

• Proven ability to motivate, lead and consult team on daily basis

• Resourceful with excellent research, strategic thinking, decision making and problem-solving skills

• Maintain performance under high pressure and easily adapt to changing demands using strong organizational, time management, multi-tasking and prioritization skills to meet strict timelines

• Exceptional creativity, analytical, interpersonal, communication and cross functional skillset with flexibility to work as needed under minimum to no supervision.

• Expertise in layer 2 layer 3 protocols and Hands on experience on configuring Cisco Routers and Switches, contributing to large enterprises with strong technical background and experience in Network & Security and Operation including routing, switching, firewall, infrastructure support. TECHNICAL SKILLS

Routing: OSPF, BGP, EIGRP, Redistribution, Frame Relay, DMVPN Switching: VTP, VLAN, Inter VLAN routing, SVI, Trunking protocols (802.1Q, ISL), High availability technologies (HSRP, VRRP, GLBP)

Wan Technologies: PPP, NAT/PAT, IPsec VPN, Site-to-Site VPN, HDLC, MPLS Network Tools/Protocols: Wireshark, Putty, Cisco Prime, Visio 2010,SNMP, DNS, DHCP, Syslog, Packet tracer, GNS3, MS Visual Studio, MS Word, Excel, Outlook Hardware: Cisco routers 1800, ASR 1000, ISR 2800/3800 Switches 3750, 4500, 6500, Nexus 3K, Arista terminal servers 6400, MX960

Wireless: light weight AP/WLC (44XX,55XX), WLAN, NAC Servers: DNS, DHCP, Windows Active Directory (ADDS), Web Server (IIS), File Server (DFS), User & Group management, Data backup and recovery

WORK EXPERIENCE

Network Support Administrator April 2019 – June 2021 Kirti Telnet Private Ltd., Ahmedabad, Gujarat

• Managed queue of support tickets and provided remote desktop support

• Installed, configured, tested and maintained network devices, such as Routers, L2 and L3 Switches

• Performed diagnosis and resolved LAN faults, single handily, throughout company

• Provided remote support to on-site engineers and end users during installation of network device

• Executed remote troubleshooting upon initial installation of network

• Undertook capacity management and audit of IP addressing and hosted devices within organization

• Consulted customers on changes of existing products

• Mentored team of engineers on various projects of network installing

• Initiated and executed process improvements of network setup ANJANA PATEL

Anjana Patel +1-519-***-**** adouxb@r.postjobfree.com P a g e 2 EDUCATION

Master of Computer Engineering (Honors) (CGPA 7.87/10 ) Jan 2017 Gujarat Technological University, Gujarat, India

• Course Contains:

• Wireless Communication

• Information security

• Cloud Computing

Bachelor of Engineering – Computer (CGPA – 7.43/10) Jan 2014 Gujarat Technological University, Gujarat, India

• Course Contains:

• Communication Skills

• Operating System

• Computer Network

• Information Security

• Wireless Communication and Mobile

CERTIFICATES

CCNA – Cisco Certified Network Associate Apr 2021 - Apr 2024 Management and Strategy Institute

• Cisco ID: CSCO13697954

• Score: 947

REFERENCE AVAILABLE UPON REQUEST



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