Statistician
Resume:
CURRICULUM VITAE
Darlington Kodua
Profession
Address Kade, Eastern
Phone 054*******
E-mail ****************@*****.***
Proactive with expertise delivering support services and resolving customer complaints. Conscientious with experience solving problems creatively and using tact and diplomacy achieve win-win outcomes. Great team player comfortable thriving in competitive, fast-paced environments. Polished in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities. Skills
Comfortable working in a team
Quick learner and good interpersonal skill
Ready to accept responsibility
Customer service understanding
Field technical services
Work History
2020–09 – 2021-07 Service Personnel
National Health Insurance Scheme, Kade, Eastern
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Develop community reputation through commitment to customer satisfaction and strong client relationships.
Answered customer telephone calls promptly to avoid on-hold wait time.
Data entry.
2019-05 – 2019-007 Internship Student
Social Security and National Insurance Trust, Kade, Eastern
Reported back to instructor to receive day-to-day tasks and responsibilities.
Delivered clerical support by handling range of routine and special requirements.
Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of
improvement.
2019-07 – 2020-07 President
Actuarial Science Department – Navrongo, Upper east
Develop and implemented new strategies and policies in collaboration with executives to establish and achieve long- term business objectives.
Supported and supervised my executives.
Achieved under-budget and on-time project management to adhere to project goals.
Initiated on-time, under-budget project management to optimize performance.
2015-08 – 2016-05 Mobile Banker
Clarion Capital Micro Finance, Oda, Eastern
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Supported with special projects and additional job duties. Education
2016-09 – 2020-07 BSc. Actuarial Science
University for Development Studies – Navrongo
2012-9 – 2015-05 West Africa Examination Certificate: General Science Osei Tutu Senior High – Kumasi-Akropong
2012-02 – 2012-02 Basic Education Certificate Examination Oil Palm Research Institute School – Kusi
Language
English and Twi
Referees
Mr. Hanson Brako
District Scheme Manager
National Health Insurance Scheme, Kade
Mr. Richard Annang Clottey
Lecturer UDS - Campus
Actuarial Science Patron
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