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Customer Service Writer

Location:
Belt, MT
Posted:
September 28, 2021

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Resume:

Denise Hallas

*** ********* ****

Belt, Mt *****

Phone: 425-***-****

Email: *********@*****.***

OBJECTIVE

Seeking a position in which my skills and back ground can be utilized to contribute improvement and growth to the organization. Would like growth opportunities within my career and advancement possibilities.

PROFESSIONAL SKILLS

Ability to delegate work projects

Excellent customer service skills

Problem solving experience both internal and with customers

Ability to prioritize, organize and multi task

Detail oriented

Able to work alone or as a team

Proficient in Email, Copier, Facsimile, Printer/Scanner

WORK EXPERIENCE

2019-Current Safeway/Albertsons

Renton,Wa/ GreatFalls,Mt

Bookkeeper/Front End Supervisor/Customer Service Desk

Answer multi line switch board

Balance registers daily

Work with other departments to maximize customer service

Assist with training new employees using company software

2010-2018 Club Bed

Whitefish, MT

Sales Associate/ Tanning Consultant

Handle customer questions, complaints and problem solving

Educate and assist customers with product and service selections

Maintain store cleanliness and sanitation per state laws

Uses company software to process, balance daily sales transactions

Product prep, display to maximize sales opportunities

2012-2013 Depratu Ford

Whitefish, MT

Parts Shipping and Receiving

Prioritized work flow based on customer/dealership needs

Worked with other departments to maximize customer service

Assisted with daily/weekly inventory counts

Kept all oil, oil filters and other fluids stocked

2008-2010 Wal-Mart

Helena, MT / Kalispell, MT

Automotive Service Writer

Worked with other departments to maximize customer service

Greeted customers in a timely manner

Meeting deadlines accurately and efficiently

Used company software to process and review customer orders

Managed and prioritizes work flow

2001-2008 General Nutrition Center

Everett, WA / Whitefish, MT / Sparks, NV

Store Manager

Promoted from Sales Associate to Store Manger

Hired and trained new employees

Inventory order, control, preparation and display

Kept files current with corporate office

Maintained and reviewed sales reports and goals

1995-2001 Fred Meyers

Columbia Falls, MT /Everett, WA

Toys, Sports and Auto Department Manager

Awarded 5 Gold Star Customer Service Award

Maintained Inventory using company software

Input and processed invoices

Managed product for customer Interface

Controlled shipping and receiving using company software

Arranged product per new corporate plan-o-gram

Used multi-line switch board

EDUCATION

Columbia Falls High School 3.500 GPA Columbia Falls, Mt

Certification for Body building, Nutrition and Supplementation University of Florida on line via General Nutrition Center

REFERENCES AVAILABLE ON REQUEST



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