Ami Cook
Crestview, FL ****6
********@*****.***
OBJECTIVE: To obtain a position that offers both personal and professional growth.
SKILLS:
Strong verbal and personal communication skills
Accuracy and attention to details
Organization and Prioritization skills
Problem analysis, use of judgment, and ability to solve problems efficiently
Self-motivated, initiative, and a high level of energy
Decision making, critical thinking, and planning
Tolerant and flexible to different situations.
EDUCATION:
Wayne Community College: Human Services (Online)
McCutcheon High School : August 2002- May 2006 Core 40 Diploma
WORK EXPERIENCE:
Eddie Bauer: Sales Associate July 2004-July 2006(USA)
Open and Close the store
Work with customers
Operate the cash registers
Icing by Claire’s: 3rd Key Holder July 2006-February 2007(USA)
Open and close the store
Lock up the store
Operate the cash registers
Count money in the cash registers
Take deposits to the bank
Close down cash registers
Help customers and answer telephones
Ear piercing
Cracker Barrel: Waitress February 2007-May 2007(USA)
Open and Close
Wait tables
Take orders
Answer to go phone
Best Buy: Front End May 2007-May 2008
Open and close store
Operate cash registers
Help customers
Work customer service and registers
Returns
Best Buy Credit Card Applications
Claire’s: Assistant Manager May 2008- November 2008
Open and close the store
Make staff schedules
Hold store meetings
Store re-modeling
Ear Piercings
Employee Training
Operating Cash Registers
Returns
Counting money in the registers at night
Nightly Deposits
FYE: Assistant Manager November 2008-March 2009
Open and close the store
Help with schedule
Answer phones
Operate cash register
Help customers
Online orders
Returns
Nightly deposits
Buccaneer Bay: February 2009-May 2009
Open and Close waterpark
Paperwork
Plan birthday parties for children
Operate water slide
Watch children to make sure they followed rules inside the water park
Salem Courthouse: Leasing Agent May 2009-December-2009
Open and Close office
Answer phones
File paperwork
Sign leases
Show apartments to residents
Background checks
Copper Beech Townhomes: Leasing Agent December 2009-June 2010
Open and Close office
Answer phones
Clean apartments
Show apartments
Go through leases with new residents
Sign leases
Move in inspections
Move out inspections
File paperwork
Deliveries
Liberty Lanes Bowling Center: Night Supervisor March 2011- June 2012
Open and close bowling center
Answer phones
Help customers
Supervise all employees
Count all drawers (4 drawers to count at the end of the night)
Operate cash register
Do all of the night paper work
Count safe
Clean building
Do the deposit and deposit paper work
Starbucks: Barista May 2012- May 2013
Help Open and Close Store
Run Cash Register
Help Customers
Make Coffee and Fraps
Clean store
Stock Store
Target-Starbucks: Barista October 2013- May 2014
Open and Close store
Work Alone
Help Guests
Make Drinks
Clean
Stock
Run Cash Register
Help Train New Team Members
American Eagle Outfitters: Shift Lead April 2014- July 2015
Open and Close store
Help Customers
Answer Phones
Operate Cash Register
Display Set-up
Offer Assistants
Clean
Deposits
Bank Runs
Help Customers
Hourly Numbers
Count Registers
Go over numbers and store plans for the day with sales associates
ZT Motors of Fort Walton Beach: Receptionist February 2016- May 2018
Open and close office
Assist Customers on the phone
Answer phones
Transfer calls
Fill out required paperwork
Be the voice of the company
Call salesmen, advisors, and appointment coordinators
Direct calls to the appropriate department
Beach Community Mortgage / Beach Mortgage: Closing Coordinator May 2018-June 2020
Prepare Closing Paperwork
Answering phones for employees and clients
Preparing Closing Disclosures
Working Closely with Title Companies
Scheduling Closings
Data Entry
Shipping Files to Mortgage Companies
Filing