Active Directory Desktop Support

AHAMED SAMIULLAH A

Email Id : ************@*****.***

Mobile : 973-***-****

Summary of Experience

Having 7+ years of experience in the field of system and networking involved administering windows server, user account maintenance in AD. Looking for a challenging career and a quality environment where my knowledge can be shared and enriched for the growth of the organization and self

Key Skills

• LAN/WAN Administration

• Windows Servers Installation, Configuration & Upgrading

• Remote support

Work Experience

System Administrator at MAR

Duration: Oct 2019 to March 2021

Roles & Responsibilities:-

• Designing and Planning of LAN environment

• OS installation and maintenance on servers and Desktop

• Configuring network security and backup Devices

• Troubleshooting and resolving system application related issues

• Administer desktops, printers, switches, firewalls, software deployment, security updates and patches

Network and System Administrator at iGlobal Infotech Solutions Duration: August 2017 to Aug 2019

Roles & Responsibilities:-

• Support for configuration and maintenance of Firewall

• Setting up LAN & configuration and maintenance of Wireless technology

• Administer desktops, printers, switches, firewalls, smartphones, software deployment, security updates and patches

• Remote Support and maintenance of user data

System administrator at IT Riders Pte Ltd

Duration : Jul 2015 to May 2017

Clients

• Aggreko pvt Ltd

• Prudential Assurance Company

• Acorn Marketing & Research

Consultants

• Elliott Group Ebara Corporation

• PT Mandiri Sekuritas

Roles & Responsibilities:-

• Remote Support and maintenance of user data to countries like Indonesia, Malaysia, China, Japan, Phillipines, South korea, Thailand, Vietnam, Bangladesh and india using MS lync and Anydesk.

• Managing System Updates, Backing Up and Restoring Data, Managing AD, Domain Accounts, Auditing,Implementing Security Monitoring performance etc.

• Implementation, administration and support of windows 2003 and windows 2008 Active Directory Domain

• Adding/deleting/creating/modifying user account information, resetting passwords, etc

• Maintain integrity of the network, server deployment, and security

• Support for configuration and maintenance of Wireless technology

• Managed the Helpdesk & Desktop support team which supported windows XP, windows 7, windows 8 along with the Ms office and Office 365

• Configure and Support Mail Services like Outlook Express, Outlook, Thunderbird

• Boot Through Network OS

• Install softwares like nitro PDF, MS Office, MS Lync, Teamviewer, Outlook and Mcafee through Network OS Boot

• Protect user data’s thru Encryption and Decryption and taking individual users backup Network Communication Engineer at A&T Video Networks Duration: Mar 2012 to Nov 2014

Roles & Responsibilities:-

• Installing and Maintaining Video Conference- live connection between people in separate locations- like Lifesize- Hardware & Software, Polycom, Huawei, and Tely HD VC

• Policy creation for multiple security features through single interface in firewalls

• Managing user accounts and giving share & security level permissions

• Installing Vmware Vsphere in server-Virtualize server resources and aggregate logical pools for allocation of multiple Workloads

• Implementation, maintenance, designing, troubleshooting of LAN.

• Have concept of segmentation of LAN using Virtual LAN (VLAN)

• Good understanding of TCP/IP Networks and its implementation.

• Remote Support and Administration on network for Internal and external clients using Tools like Microsoft Remote Desktop Connection

• Reducing unplanned downtime and eliminating planned downtime for server and storage maintenance.

• Escalating the issue to higher ups of respective team so that the issues are resolved within SLA.

• Troubleshooting and problem resolution for customer network difficulties.

• Scheduled proposed network changes and worked with major business units to identify their impact.

• Monitoring and managing network resources using What's UP GOLD tool.

• Responsible for providing Network diagram using Visio, excel and Word.

• Configuration & centralized management of Wireless AP's. Lecturing and System Administrator at RPC

Duration: Aug 2008 to Mar 2011

Roles & Responsibilities:-

• Designing and Planning of LAN environment

• OS installation and maintenance on servers and Desktop

• Configuring network security and backup Devices

• Troubleshooting and resolving system, network and application related issues Certifications

• Microsoft Certified Professional(MCP)

• Cisco Certified Network Associate(CCNA)

Academic Qualification

• MCA from Madurai kamaraj University in 2007

• BSC from Madurai kamaraj University in 2003

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