PERSONAL DETAILS

Full name: SibusisoTshabalala

Cellphone number: 060*******

E-mail: adou06@r.postjobfree.com

ID Number: 881-***-**** 08 7

Gender: Male

Race: African

Language Proficiency: English, Afrikaans, Sesotho and Zulu

EDUCATION

TERTIARY:

Institution: University of South Africa

Qualification : Bachelor of Laws (currently pursuing)

Institution: South African Law School

Qualification obtained: Paralegal Certificate (2014)

SECONDARY:

Institution: Trinity Secondary School (2003-2007)

Highest Grade Passed: Grade 12

Subjects English, (First Language) HG, Afrikaans (Second Language) HG,

Mathematics SG, Accounting SG, History HG,

and Biology SG

ADDITIONAL TRAINING

Computer Literacy End user computing 2010, Microsoft word, Microsoft office

EMPLOYMENT HISTORY

Institution: Legal Aid Board (March 2014-February 2015)

Position held: Para-legal

Reason for leaving: I was not permanent employee at the time and left my previous employer to join clientele where I have been permanently employed for over three years

Tasks and Responsibilities:

Managing attorneys schedules of meetings and general diary management. Consulting with clients on their civil matters before litigation stage open a new files. Assisting attorneys with management of their diaries, contacting clients to arrange meetings where necessary. Filling and withdrawing court files, setting matters down at court on behalf of the attorneys.

Institution: Legal Aid Board (March 2014-February 2015)

Position held: Para-legal

Tasks and Responsibilities:

Providing administrative support to management. Liaising with potential candidates to join our legal panel and guiding them on the terms and conditions of joining our policy. Sending them our service level agreement detailing how much we rate per legal matter and our expectations of attorneys on our panel, updating management of the progress made by our country wide private attorneys on client’s legal matters.

Responsibility relating to Legal risk reports. Collect reports from panel attorney’s country wide on client’s matters, escalate client dissatisfaction regarding clients conduct on legal matters, follow up with the client on progress made and feedback of client perception on matters where attorneys are appointed.

Stakeholder management updates: providing the clients feedback on all litigious matters, follow up with attorneys on all matters subject to litigation. Deal with dissatisfied clients and ensure client retention to the policy.

Responsibilities relating to litigation: Collecting data relating to all litigious matters and success rate of our litigious matters in preparation for management meetings

Institution Clientele Legal (February 2015 to current date)

Position held Commercial Paralegal

Tasks and Responsibilities:

Drafting and reviewing all sorts of contracts like SLA’s, lease agreements, building contracts just to name a few. I provide legal advice to our SME clients with legal queries as well as monitor and manage my claim balance. I service clients within a strict turnaround time and ensure that all matters are attended to timeously and that clients are updated at all times regarding their matters.

I specialize in commercial and civil matters on behalf our clients and assist to large extent with their labour matters. I interact with external stakeholders like panel attorneys and third party attorneys on behalf of our clients. I assist with our client’s debt collection to collect monies due to our clients.

PROFESSIONAL SKILLS

Debt Collection

Legal advice

Diary management

Administrative skills

Complaint management

Telephone etiquette

Legal drafting

RAF Matters

Claim Handling

High court matters

Work experience: 5 years work

Driver’s license code: Code 08 with own transport

Willingness to relocate: Yes

Number of dependents: None

PERSONAL ATTRIBUTES

Diligent

Detailed oriented

Analytical thinker

Pro-active

Resourceful

Friendly and approachable

PROFESSIONAL ACHIEVEMENTS

Customers service champion 1st runner up 2017 at Clientele Legal.

REFERENCES

Name:

Nanzi Ndaba – Clientele Legal

Position:

Supervisor

Contact number:

073*******

Name:

Position:

Contact number:

Ompile Mopoela – Clientele Legal

Complaints Manager

078*******

Current Position

Commercial Para-legal (Clientele legal)

Notice Period: 30 days

Salary expectation: R200 000.00 per annum

Contact this candidate