Paralegal Litigation
Resume:
PERSONAL DETAILS
Full name: SibusisoTshabalala
Cellphone number: 060*******
E-mail: **********@*****.***
ID Number: 881-***-**** 08 7
Gender: Male
Race: African
Language Proficiency: English, Afrikaans, Sesotho and Zulu
EDUCATION
TERTIARY:
Institution: University of South Africa
Qualification : Bachelor of Laws (currently pursuing)
Institution: South African Law School
Qualification obtained: Paralegal Certificate (2014)
SECONDARY:
Institution: Trinity Secondary School (2003-2007)
Highest Grade Passed: Grade 12
Subjects English, (First Language) HG, Afrikaans (Second Language) HG,
Mathematics SG, Accounting SG, History HG,
and Biology SG
ADDITIONAL TRAINING
Computer Literacy End user computing 2010, Microsoft word, Microsoft office
EMPLOYMENT HISTORY
Institution: Legal Aid Board (March 2014-February 2015)
Position held: Para-legal
Reason for leaving: I was not permanent employee at the time and left my previous employer to join clientele where I have been permanently employed for over three years
Tasks and Responsibilities:
Managing attorneys schedules of meetings and general diary management. Consulting with clients on their civil matters before litigation stage open a new files. Assisting attorneys with management of their diaries, contacting clients to arrange meetings where necessary. Filling and withdrawing court files, setting matters down at court on behalf of the attorneys.
Institution: Legal Aid Board (March 2014-February 2015)
Position held: Para-legal
Tasks and Responsibilities:
Providing administrative support to management. Liaising with potential candidates to join our legal panel and guiding them on the terms and conditions of joining our policy. Sending them our service level agreement detailing how much we rate per legal matter and our expectations of attorneys on our panel, updating management of the progress made by our country wide private attorneys on client’s legal matters.
Responsibility relating to Legal risk reports. Collect reports from panel attorney’s country wide on client’s matters, escalate client dissatisfaction regarding clients conduct on legal matters, follow up with the client on progress made and feedback of client perception on matters where attorneys are appointed.
Stakeholder management updates: providing the clients feedback on all litigious matters, follow up with attorneys on all matters subject to litigation. Deal with dissatisfied clients and ensure client retention to the policy.
Responsibilities relating to litigation: Collecting data relating to all litigious matters and success rate of our litigious matters in preparation for management meetings
Institution Clientele Legal (February 2015 to current date)
Position held Commercial Paralegal
Tasks and Responsibilities:
Drafting and reviewing all sorts of contracts like SLA’s, lease agreements, building contracts just to name a few. I provide legal advice to our SME clients with legal queries as well as monitor and manage my claim balance. I service clients within a strict turnaround time and ensure that all matters are attended to timeously and that clients are updated at all times regarding their matters.
I specialize in commercial and civil matters on behalf our clients and assist to large extent with their labour matters. I interact with external stakeholders like panel attorneys and third party attorneys on behalf of our clients. I assist with our client’s debt collection to collect monies due to our clients.
PROFESSIONAL SKILLS
Debt Collection
Legal advice
Diary management
Administrative skills
Complaint management
Telephone etiquette
Legal drafting
RAF Matters
Claim Handling
High court matters
Work experience: 5 years work
Driver’s license code: Code 08 with own transport
Willingness to relocate: Yes
Number of dependents: None
PERSONAL ATTRIBUTES
Diligent
Detailed oriented
Analytical thinker
Pro-active
Resourceful
Friendly and approachable
PROFESSIONAL ACHIEVEMENTS
Customers service champion 1st runner up 2017 at Clientele Legal.
REFERENCES
Name:
Nanzi Ndaba – Clientele Legal
Position:
Supervisor
Contact number:
Name:
Position:
Contact number:
Ompile Mopoela – Clientele Legal
Complaints Manager
Current Position
Commercial Para-legal (Clientele legal)
Notice Period: 30 days
Salary expectation: R200 000.00 per annum
Contact this candidate