Reception/ Floor Manager

Professional Summary

I am a highly motivated, dependable person with exceptional skills in handling first contact services and managing day to day administrative tasks in the office. I am a self-motivator and believe that in the changing environment we live in today, I can be an attribute to your organization. I’m also a people’s person and interact very well with others. I take pride in my work and as a self-motivator I can utilize my skills and experience to keep on improving and develop myself.

Skills

•Excellent communication

•Integrity

•Enthusiastic

•Excellent customer service

•Willing to learn and develop skills into a long-term career

•Administrative tasks

Work History

Floor Assistant / Reception 2016 to current

Absa – Waltloo and Strubensvalley

•Serves visitors by greeting, welcoming, and directing them appropriately.

•Notifies company personnel of visitor arrival.

•Maintains security and telecommunications system.

•Directs visitors by maintaining employee and department directories.

•Maintains security by following procedures, monitoring logbook, and issuing visitor badges.

•Operates telecommunication system by following front of house phone and console operation.

•Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

•Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing

needs.

•Contributes to team effort by accomplishing related results as needed.

•Send out weekly reports, Daily floor walks & reporting anything that needs to be fixed in the office to manager.

•Logging calls for suppliers to come out to fix the problem.

Pepper Chair -Centurion Waiter 06/2016

•Greeting customers as they arrive and showing them to their table. Giving out menus and taking orders for food and drink. Serving food and drinks.

•Dealing with bill payments. Making sure tables are clean and tidy.

Education

Institution: Zwartkop High School

Highest Grade Passed: Grade 12

Year Obtained: 2015

Training

First Aid level 1 training completed December 2020 through netcare

Project management training completed on Udemy

Reference

•Rakesh Harakraj - 082-***-**** (Facilities Manager )

•Lizelle Lindeque - 072-***-**** (Senior Facilities Manager)

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