Air Force Group Leader

SCOTT W. MACDONALD

**** ***** **** *********, **** NY 13027, 315-***-****

PROFESSIONAL EXPERIENCE

BJs Wholesale

Operations/Merchant Manager 12/19-04/21

Evaluates departmental performance and makes operational decisions to maximize sales, profits and performance

Establishes operational efficiencies and productivity standards within the department and reviews budgets, plans and P&L to identify profit opportunities

Collaborates with other managers to assess team member performance and talent development

Continually monitors customer service levels and ensures a positive service experience

Supported multiple facilities at various locations when needed. Available for travel. Rite Aid

Assistant Department Manager 10/14-10/19

Assists all departments as need arises to ensure proper product delivery

Overseas 30 personnel in their day-to-day activities

Supervises and assigns specific responsibilities to all operations personnel

Motivates, mentors and empowers team to meet and exceed standard or set goals

Monitors employee attendance, productivity and other performance markers

Positively interacts with and involves all associates in decision-making improvements

Is Customer-focused as the primary stakeholder

Ensures safety is a primary focus and Lost Time Accidents are at a minimum

Accepts unforeseen and immediate challenges only as opportunities to excel

Actively participates on damage committee, lost merchandise, 24-hour report, abandon report, etc. Service level resulting in 99.5% or higher

Forklift/Receiving Group Leader 07/07-10/14

Excellence in problem solving skills, results-oriented and a tenacious contributor to the success of the business

Stimulated by fast-paced and challenging environment

Follows departmental policies through leading by example, as well as coaching associates to achieve optimum performance

Currently reviews ProRep performance with employees

Conduct training for departmental associates on forklift operation and procedural daily tasks

Ensure organizational policies and procedures are understood and being followed by associates

Assist associates to resolve issues as they arise, coordinates duty assignments and tracks attendance Material Handler A/Bulk Selector, Stocker, Material Handler A/Cherry Picker, Forklift 12/86-07/07 United States Air Force 10/80-10/84

USAF Police Academy – selected to serve at the American Embassy in Panama. Stationed at Offutt AFB. Selected to work the Elite Gate Guard Section-Strategic Air Command (SAC) Headquarters

Special Accommodations while in service – Good Conduct Medal, Air Force Training Ribbon, Air Force Long-Term Overseas Ribbon, Expert Marksmanship-Small Arms CAREER DEVELOPMENT

Cornerstone of Leadership 1 through 3 2016

Self-improvement 101 and Group Leader Development/Emotional Intelligence 2015 Finding Your Purpose: Passion and Group Leadership Development FISH! 2015 Group Leader Development and Leadership Development (Group Leader) 1 through 3 2014 COMPUTER SKILLS

Familiar with computer skills such as: Windows * Power point * Word * Outlook

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