Customer Service Agent

Jeanette Carrion

Forensics/CSI

Email: ***.***********@*****.***

Phone: (716) (420 -4698)

** ********* ***.

Uppr Buffalo NY

USA 14213

Objective

Enthusiastic, diligent graduate with academic knowledge of Crime Scene and Forensics looking to obtain a Full-time Entry-Level position. I also am seeking employment with a great airline company, being passionate about travel and customer service. Skills

*Inventory

*Evidence Preservation

*Evidence Collection

*Fingerprint Collection

*Blood Spatter Analysis

*Criminal Investigation

Education

Experience

Fox Valley Technical College-Appleton August 2019-December 2020 Evidence Technician Certificate

•Biological & Trace Evidence •Crime Scene Photography •Impressions Evidence•Property Evidence Management

Fox Valley Technical College August 2019-May 2020

AAS Forensics Science

•Criminal Investigations•Psychology •Crash scene Investigation

•Investigating Internet Crime

Envoy May 2020-present

American Airlines CSA

I check customers in, check and tag bags and luggage, cancel and rebook flights, print boarding passes, expedite calls for further help, help passengers at the self serve kiosks and assist passengers in need. McDonald’s January 2017-December 2017

Manager

•Managed a Crew•Counted down money in the drawers•Submitted deposits and deposited information in the system

Allegiant Airline August 2019-July 2020

Customer Service Agent

•Filed Paperwork/notated accounts •Checked Passengers/Bags in•Sold airlines tickets•Scanned Boarding tickets•Tagged bags

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