Theresa Jones

Tampa, FL *****

adotl4@r.postjobfree.com

+1-813-***-****

To obtain a stable position in a Customer service, Human Services, and or medical office position; that I may demonstrate my skills as an asset within your company. Authorized to work in the US for any employer

Work Experience

Outbound Sales Representative

Adecco - Tampa, FL

July 2021 to Present

As call center agent i would handle incoming or outgoing customer calls for a business. A call center agent might handle account inquiries, customer complaints or support issues. A call center agent who manages both incoming and outgoing customer calls is also referred to as a blended agent. Other names for a call center agent include customer service representative (CSR),. Dominos insider

Domino's - Tampa, FL

February 2020 to Present

Delivery driver (Outside of store)

Greet customers, in Employee answers phones to take orders. Customer service skills at front desk in answering the phones and also Customer support. Lyft Driver

Lyft - Tampa, FL

December 2018 to Present

Drive customers to in from their destination at a timely manner. Laundry Attendant

Westshore grand hotel - Tampa, FL

February 2020 to August 2020

Maintain the laundry room keep it clean in neat for employees have the Linette folded folded in to go for housekeepers.

Laid off due to COVID-19

HOME HEALTH AIDE

GLORY TO GLORY

December 2014 to June 2020

Made home visits to clients homes to assist with activities of daily living such as: Baths, grooming, feeding or preparing food, and keeping the client comfortable and safe at all times.That have development disabilities Also patient monitor 24/7 attention.

Walmart Stocker

Walmart - Tampa, FL

June 2019 to April 2020

Load and unload trucks,stock Customer support and also handle Store merch,bust down the boxes,greet customers as doing, and making sure my surroundings are clean when done. PRODUCTION -CREW TRAINER

MC DONALDS

November 2015 to April 2020

Greeting customers, taking orders via Drive through and inside at the restaurant counters. In house housekeeping, wash and sanitize dishes.

Home Health Aide

FAMILY TIES, INC - Tampa, FL

June 2017 to November 2019

Made home visits to clients, To assist with activities of daily living such as: Baths, grooming, feeding or preparing food, and keeping the client comfortable and safe at all times. Also if needed providing a safety ride Whether it’s on the van or in car clients need to be Assist in monitor those who needed 24/7 care. Housekeeping Aide

PALM GARDEN - Tampa, FL

May 2018 to January 2019

Cleaning out the their rooms make sureThey’re clothes is up neatly in their closet bathing them feeding them the most part is making sure they are healthy. Cashier

Taco Bell - Tampa, FL

June 2017 to February 2018

Greet customers as they ENTER the doors, take proper order, Make sure I take the right amount from customer.Politely greet them and give them their food. FedEx Package Handler

FedEx Ground - Tampa, FL

April 2014 to December 2016

Loading in unloading trucks Placing boxes on the right line.to be ready to be sent off. HOUSEKEEPER

HOLIDAY INN EXPRESS

November 2015 to July 2016

Maintained a sanitary hotel environment for clients by cleaning, vacuuming and disinfecting bathrooms as well as making beds.

JOB TITLE 2 COMPANY DATES FROM - TO

• Taking accurate customer orders, while delivering the best customer service. Breaking down of tables and cleaning the eating areas, as well as the dishes. Education

HIGH SCHOOL DIPLOMA

MIDDLETON HIGHSCHOOL

June 2013

Skills

• Medical Office Experience

• Individual / Group Counseling

• Home Care (7 years)

• Hospital Experience (6 years)

• Laundry (6 years)

• English (10+ years)

• Social Work

• Behavioral Therapy

• Food Preparation

• Customer service

• Tube feeding

• Restaurant experience

• Food safety (3 years)

• Autism Experience

• Meal Preparation

• Motivational Interviewing

• Customer service (5 years)

Certifications and Licenses

Home Health Aide

A valid HHA or CNA certification.

CPR Certification

February 2021 to Present

Assessments

Work Style: Reliability — Completed

September 2020

Tendency to be dependable and come to work

Full results: Completed

Work Motivation — Proficient

September 2020

Level of motivation and discipline applied toward work Full results: Proficient

Mechanical Skills: Monitoring — Completed

November 2020

Understanding of machine dials, gauges, displays, and data charts Full results: Completed

Basic Maintenance and Repair — Completed

November 2020

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Completed

Workplace English — Proficient

November 2020

Understanding spoken and written English in work situations Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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