Control Operator Northern Lights

James (Mike) Southern

Anchorage, AK 907-***-**** *********@*******.***

Career Summary

Versatile and driven professional with more than 20 years of experience in on-air programming, technology integration, satellite recording, and warehouse operations. Proven commitment to brand messaging and demonstrated history of collaborating with cross-functional teams. Expertise in Sundance Automation, Crispin, Intellisat, and Compusat, along with other broadcasting technologies. Customer-focused team player with demonstrated history of contributing to daily operations and managing special projects.

§On-Air Programming Operations

§Warehousing and Distribution

§Customer Service Standards

§Teambuilding and Loyalty

§Equipment Maintenance

§Technology Integration

§Regulatory Compliance

§Interpersonal Communications

§Cross-Functional Collaboration

PROFESSIONAL EXPERIENCE

KTUU CHANNEL 2/NORTHERN LIGHTS MEDIA CENTER, Anchorage, AK 1998 – 2017

Master Control Operator

Oversaw on-air programming including downloading content and commercials for production. Monitored feeds for four stations, including KTUU, Antenna TV, KYES, and The Justice Channel. Set up recordings of local media and live events for future broadcasts. Managed timelines to ensure adherence to delivery expectations of content. Set up and recorded satellite feeds. Collaborated with engineers on diagnostics and troubleshooting of equipment. Reviewed incoming breaking news reports and cut into local news as needed. Downloaded content for future programs.

§Delivered live on-air special reports as required from both local feeds and national NBC affiliates.

§Led live analysis of program and air times, adjusting playlists in order to accommodate changes from national affiliates and in times of emergency.

§Managed teleprompter operations during live newscasts for local feeds.

§Served as primary point of contact for national vendors, cross-functional teams, and partners.

§Integrated various technologies, including Sundance Automation, Crispin, Intellisat, and Compusat.

§Selected to manage special projects, including recording and editing content for channels.

NAPA DISTRIBUTION CENTER, Anchorage, AK 1990 – 1998

Customer Service Associate

Processed orders from customers throughout Alaska, including special orders. Communicated daily with clients and vendors to source hard-to-find parts. Collaborated with warehousing team on filling orders and stock management. Oversaw distribution of materials, including fragile and hazardous materials, to national sites.

§Developed comprehensive understanding of hazardous shipping procedures and regulations.

§Acted as liaison to regional retail stores and vendors, ensuring stock met customer needs.

§Operated forklift and pallet jacks within distribution center, ensuring safety and compliance with standards.

§Recognized for consistently exceeding performance metrics with several awards, including being named Employee of the Month, during tenure.

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