Travel Agent

Cassy Garner

(***) ***- **** ***********@*****.*** San Diego, CA

I believe that the best stories include changing lives. My mission is to be a part of something that accomplishes that and inspires others to do the same

SKILLS

Analysis Customer Service Sales Social

Media

Excel Market Research Google Docs Fundraising

Salesforce Leadership Powerpoint/Slides Outreach

CERTIFICATION

Beginners Google Analytics

EDUCATION

San Diego State University San Diego, California Bachelor of Science Business Management Specialization in Entrepreneurship Fowler College of Business Administration

GPA: 3.68

Magna Cum Laude

Graduated: 2021

PROFESSIONAL EXPERIENCE

OBERD Columbia, MO August 2020-Present

Marketing Intern

● Currently using Salesforce to send over 20 personalized emails for leads

● Developed 3 case studies with return on investment of real time data in a practice

● Completed over 30 social media posts and captured metrics for success to gain website traction

Tavern San Diego, CA June 2021-Present

Food Runner/Server

● Trained 2 individuals for food running position

● Took on the responsibility of merchandise inventory and clothing sales

● Actively increasing per table spending through suggestive selling

Full-Time Student San Diego, CA August 2017-May 2021 Student

● Completed 2 oral communication classes giving speeches and presentations up to 10 minutes

● Mentored peer in study habits increasing their GPA by .3

● Final internship report showed social media increase, followers by 150% and engagement by 100%, pre versus post hire

Pueblo San Diego, CA June 2019- August 2019

Hostess

● Learned 2 different platforms for reservations including OpenTable and Yelp Reservations

● Managed reservations for events and groups of over 30 people

● Managed shifts with over 200 reservations (per person basis) Abercrombie and Fitch San Diego, CA Seasonal 2018-2019 Brand Representative

● Holiday help that included shifts up to 13 hours

● Moved to unfamiliar section and learned to manage and sell 178 different styles of jeans during Black Friday Sales

Barrett’s Lemonade Huntington Beach, CA Seasonal 2017 Crew Member

● Responsibilities included campaign marketing, customer service, cashier, drink mixer, and server

● Changed production method to decrease customer wait time by 50% from 4 minutes to 2 minutes

Bikram Yoga Huntington Beach, CA August 2015-May 2016 Work Trade

● Youngest person at studio to complete two 30 day challenges in 90 minute, 105 degree hot yoga classes within teams of three

● Promoted mindful practices resulting in 2 additional customers

● Provided maintenance and customer service for classes up to 50 people ASSOCIATION

Member of Alpha Phi Sorority Alumni August 2017-May 2021

● Participated in raising $2,000 for The Animal Pad San Diego Dog Rescue Organization

● Personally raised $425 to Women’s Heart Foundation

● Contributed to donating 300 blankets to Salvation Army LEADERSHIP

Live to Give New Jersey May-July 2009

● Created a fundraiser to raise money to build a house for a family in Guatemala

● Raised $5,000 through bake sales, toy sales, and letters to the community, friends, and family

● Received over 50 donations

● Goal of $5,000 was met in 3 months

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