Personal details & Contact Information

NAME: Huzifa Ahmed Mohamed Ali. Date Of BIRTH: 16 – 11- 1985 in Riyadh

ADDRESS: ** ****** ***********, ***.

Gender: Male.

Nationality: Sudanese.

Marital status: Married

TELEPHONE: +966*********.

E-mail Address: adot77@r.postjobfree.com

OBJECTIVE:

Professional growth and development in software and hardware technical support. I am seeking a challenging opportunity in a well-structured organization where I can utilize my skills and have the opportunity to enhance my experience, knowledge and interpersonal.

Employment Experience/Related Experience:

KING FAHAD NATIONAL LIBRARY AS IT ENGINEER IN RIYADH, SAUDI ARABIA from 2015 to 2021.

Responsibilities:

Final point of escalation for the IT Infrastructure and Operations teams.

Assembling and Configuring a new PC, network printers and scanners.

Installing and configuring desktop OS and applications for clients.

Trouble shooting network problems for desktops.

Creating/Managing user accounts and groups.

Upgrading various OS, Installing Patches, and installing required applications, software such as Ms Office.

Dealing with virus issues like installing antivirus software and virus clean up.

Diagnosing and Troubleshooting PC hardware involving card level servicing of CPU components.

Diagnosing and Troubleshooting display problems such as VGA cable problems, component level servicing of display monitors.

Troubleshooting and servicing of other peripherals such as keyboards, mouse.

Performing LAN setup involving, Cable Crimping, configuring and troubleshooting LAN.

Installing, and configuring working SCCM.

I work in a Hemaia Group the banking technology company technical support and maintenance engineer from 2012 to 2015 in Riyadh, Saudi Arabia City.

Responsibilities:

security aspects - code dispatching – lock installation – lock operation and trouble shooting from KABA-Lecturer.

Al Rajhi Bank in the information center employee for a year in 2012 to 2012 in Riyadh, Saudi Arabia City.

Responsibilities:

Handling day to day operations and troubleshoot problems arising in Active directory, DNS, DHCP, Sites, POP3 and SMTP protocols

Creating and Administering Active Directory Objects like User Accounts, Computer Accounts, and Organizational Units and Group Policy implementations.

Identifies diagnoses and resolves network problems.

Maintain the LAN & WAN Network.

Al-Hayat newspaper 2011 to 2011 in the city of Riyadh Kingdom of Saudi Arabia.

Responsibilities:

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

Troubleshoots printers, scanners, IP phones, e-mail and network issues.

Coordinate and implement IT projects as assigned by the Manager, Desktop and Network Services.

Zima Holding Group 2010 to 2011 in Riyadh, Saudi Arabia City.

Responsibilities:

Executive Secretary Functions of the Executive Secretary:

. Mail processing

. Telephone processing

. Preparation of correspondence

. Organization of meetings

. Organization of the Director-General's appointments

. Arrangement of travel

.Organization of the archives of the Department

. Follow-up of the work of the Department

. Use of computer applications

Establishment of works related to personnel affairs in management.

2010 in the city of information technology in Zoom Technologies years of 2009 to Hyderabad, India.

Responsibilities:

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

Troubleshoots printers, scanners, IP phones, e-mail and network issues.

Coordinate and implement IT projects as assigned by the Manager, Desktop and Network Services.

I worked in the Hitech City in the field of networking year 2009 in the city of Hyderabad, India.

Responsibilities:

Install, modify, and repair computer hardware and software, system upgrades,

Diagnoses and resolves issues in person or over the phone by using remote support tools.

EDUCATION:

Bachelor of Technology/ Electronics & Communication Engineering from Jawaharlal Nehru Technological University.

Hyderabad, India

Al Albani High School

Riyadh, KSA

COURSE TITLE:

.Network Theory.

.Electronic Circuit Analysis.

.Signals and System.

.Control Systems.

.EM waves & transmission lines.

.Microwave Engineering.

.Digital Signal Processing.

.Satellite Communication.

CERTIFICATES & COURSES ATTENDED:

Microsoft Certificate IT Professional (MCITP).

Microsoft Certificate IT Enterprise Administrator.

Microsoft Certificate Windows Serves 2008 Applications Infrastructure Configuration.

Microsoft Certificate Windows Serves 2008 Network Under structure Configuration.

Microsoft Certificate Windows Serves 2008 Active Directory Configuration.

PC HARDWARE.

Cisco Certified Network Associate (CCNA).

MS Exchange Server.

Linux Administration.

160 Hour Proficiency Course English.

Peace Conference for English Language.

Course from kABA-lecturer lock installation and security . Wetzlkon, Switzerland

Microsoft Certified Solutions Exppert Core Infrastructure.(MCSE).

Microsoft Certified Solutions Associate. (MCSA).

ITIL Foundation Certificate in IT Service Management.

SKILLS:

Strong communicator and excellent team-player.

Having strong problem solving skills and working well under

Having a good understanding of hardware set-ups and configurations for PCs

Highly proficient in troubleshooting issues.

Willingness to co-operate with greater others and work to the good .

Multi-tasking capabilities

Knowledge of relevant software computer applications and equipment.

Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity)

Handling stress in a manner that is acceptable to others and to the organization.

assuming responsibility and accountability for successfully completing assignments or tasks

Self-imposing standards of excellence rather than having standards imposed.

Excellent problem-solving and multitasking skills.

LANGUAGE SKILLS:

Native Language Arabic.

Excellent Language English.

HOBBIES:

Reading – Football – Swimming.

Contact this candidate