Surgical Coordinator Front Desk

LP

LYDIA PRATTS

*******@*****.*** 856-***-**** Newfield, NJ 08344

Flexible, hard worker, looking for an opportunity to grown and expand my knowledge in the medical field. Willing to learn new things and contribute to team success. Motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Organization and Time Management

Detail-Oriented

Problem Solving

Bilingual

Eye Associates Vineland, NJ

Surgical Coordinator

03/2019 - 07/2021

Checked patient insurances prior to surgery date

Worked with operating facilities to schedule procedures on behalf of 6 surgeons.

Gathered current medical information and reviewed histories to gather details for surgeons.

Distributed treatment and procedural information to patients. Scheduled surgical procedures for patients by reviewing surgeon schedules

Obtained signatures and collected completed pre-operative consent and HIPAA forms from patients.

Reviewed CPT and ICD codes to check accuracy for billing. Sent H&P form and other patient information to surgery facility. Answered phones, greeted patients and filed paperwork to maintain smooth operations in front office.

Informed patients of payment policies, collected insurance information and verified benefits.

Eye Associates Vineland, NJ

Front Desk Receptionist

02/2015 - 02/2019

Handled payment processing and provided customers with receipts and proper bills and change.

Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Received incoming calls and coordinated with staff to fulfill requests and resolve issues.

Entered patient information into system, including insurance, demographics and health history.

Checked patients in and out for appointments and collected co-payments. Called patients to confirm scheduled appointments and obtain additional details.

Processed patient payments and scanned identification and insurance cards.

Summary

Skills

Experience

Protected patients by observing strict HIPAA guidelines. Took messages from patients and promptly relayed to appropriate staff. Answered multi-line phone system and directed callers to requested personnel and departments.

Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.

Pediatric Associates Vineland, NJ

Medical Receptionist

04/2008 - 01/2015

Entered patient information into system, including insurance, demographics and health history.

Checked patients in and out for appointments and collected co-payments. Called patients to confirm scheduled appointments and obtain additional details.

Took messages from patients and promptly relayed to appropriate staff. Greeted each patient pleasantly and offered desk sheet for easy sign-in. Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.

Retrieved faxes and uploaded documents to patient charts to assist clinical staff.

Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

Efrain Sanchez Hidalgo High School Moca, PR

High School Diploma

06/1998

Spanish:

Native/ Bilingual

Education and Training

Languages

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