Technical Engineer Network
Resume:
RAMESH BABU. A
*******@*****.***
Career Objective
To pursue a challenging career and be a part of progressive organization that gives a scope to enhance my knowledge and utilizing my skills towards the growth of the organization
Experience Summary
A dynamic, team spirited and performance driven professional, having 6 years 6 months of experience in IT Field.
Associated with Sivabhichannel as a Desktop engineer and Network Engineer (Managed IT Services) responsible for Level-2 Escalations, SLA and managing the IT Infrastructure of customers, Ability to drive and implement IT Projects to their timely closure.
Currently working with TATA TELESERVICES as aOperations and Maintenance Engineer.
Skilled to work as a team player, meet deadlines and go the extra mile, have contributed to the success of my employers. I am adept at working with business to determine needs and requirements and deliver work on time.
Expertise Summary
6 years 6 months ofexperience in Network Administration & Security.
Sound Knowledge in configuration and troubleshooting of LAN/WAN
Sound knowledge on Routing and Switching.
1 year of experience in Operations and Maintenance Engineer.
Core Competencies
Incident /Problem management
Risk Management / QA Strategies
SLA management
IT Service level management
People management.
Educational Qualification
Qualification
Name of the Institution
Board/University
Month & Year of Passing
B.Com ( computers)
SRI Vidyalaya Degree college
SV University
May 2010
HSE [12th]
Sri karunamayi Jr college
State Board
March 2006
SSE [10th]
Z. P. Boys high school
State Board
March -2002
Operating Systems/Tools/etc.
Troubleshooting skills for System(Desktop/Laptop/Printer/Scanners) and Network Infrastructure comprising of both Hardware & Software components
Ticketing Tool: ICRM
Any Desk,Team viewer
Switches: Cisco 2950, Huawei 5700, 6720, 5720
Give permanent fix to the desktop printer problems
Operating system configurations installation
Installation of anti-virus
Troubleshooting skills for Operating System
Manage incidents / Service requests
Products/Tools Handled
Professional Project Experience
Employer:Sivabhi channel
Total Duration
March - 2013 August-2019
Technology
Network Operation
Role
Project: Sivabhi channel
Role: Network Engineer
Primary Job Responsibilities:
Network switching and router troubleshooting.
Knowledge of Cisco routing protocols including Ethernet, IP Communications, EIGRP, OSPF, BGP.
Switching: Vlan, VTP, STP, Etherchannel
Regularly participates in the shift Handover process with previous and incoming shift teams to help sync and transfer any ongoing issue or outages.
Provide remote technical assistance to field teams and ensure that field works are implemented without impacting the network health
Manage incidents and network performance within SLA s
Responsible for testing and evaluating network hardware and software, developing new network monitoring, analysis tolls and writing network documentation
Employer: TATA TELE SERVICES
Total Duration
November 2019 January 2021
Technology
Optical Fiber
Role
Project TATA TELE SERVICES
Role Operations and Maintenance Engineer
Primary Job Responsibilities :
Optical fiber link maintenance and down call
Planning and undertaking scheduled maintenance.
Responding to breakdowns.
Diagnosing faults.
Repairing equipment.
Supervising engineering and technical staff.
Obtaining specialist components, fixtures or fittings.
Managing budgets.
Maintaining statistical and financial records.
Personal Profile
Name : Ramesh BABU
Sex : Male
Date of Birth : 13-03-1987
Marital Status : Single
Languages Known : Telugu, English, Tamil & Hindi
Declaration:
I hereby confirm that details mentioned above are true to the best of my knowledge and I will deliver best part of my service and dedication if I get an opportunity to work in your esteemed organization
Date : Yours Sincerely
Place : Chennai Ramesh BABU. A
Contact this candidate