Customer Service Associate

LK

LILLIE KENT

**********@*****.*** 1-321-***-**** Titusville, FL 32780

Friendly and efficient customer service Represinitive devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding airway standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

Costumer support

Credit card payment processing

Customer relations

Fleet dispatching

Problem-solving abilities

Bristow Titusville, FL

Customer Service Associate

04/2016 - 01/2019

Maintained current knowledge of all personnel in field and all completed deliveries or delays.

Reported delays, accidents or other traffic and transportation situations. Devised and implemented work plans for subordinate employees to check quality and consistency of work against organizational standards. Brevard Juvenile Detention Center

Sharps, FL

Shift Commander

02/1999 - 01/2015

Supervised, motivated, and led employees to maintain productivity and customer service levels.

Managed schedules, accepted time off requests and found coverage for shifts.

Troy University Troy, AL

Associate of Arts in General Studies

02/2007

Summary

Skills

Experience

Education and Training

Schedule Interview

Contact this candidate