Office Assistant

Darcelle A. Matus

**** *** ****** *******, ** ***43 262-***-**** **********@*****.***

SUMMARY Highly adaptable, proficient multi-tasker, learns very quickly, works well independently. Extensive customer service, executive administrative and financial background. Knowledge of various programs/accounting software, accounts payable, accounts receivable, invoicing, collections, researching/resolving discrepancies, cash handling, bank deposits, bank statement reconciliation. Familiar with Versa, QuickBooks, CCC Pathways, Audatex Estimating System, Sartorius, OpenOffice, WI DMV website, Microsoft Word

PROFESSIONAL EXPERIENCE

Keno Body & Paint, Inc./Keno Lube & Alignment/Matus'Auto Sales Kenosha, WI 1987 - 2018

CUSTOMER SERVICE/EXECUTIVE ASSISTANT/BOOKKEEPER

Excelled in high pressure environment, worked well with diverse personalities

Delivered compassionate/empathetic care to customers over the phone and in person

Experienced with handling confidential information

Responsible for posting AP invoices, reconciling vendor statements

Three-way match; experienced in researching and resolving discrepancies

Issued credit memos, processed customer invoices, generated statements of account

Responsible for AR, collections, follow-up and file documentation

Customer service, cash handling, manual bank deposits

Processing credit card payments, batching, and reconciliation reports

Monthly bank statement reconciliation

Processed paperwork related to small volume vehicle sales, registered vehicles with the

State of Wisconsin

Inventory tracking, maintained vehicle log book

VOLUNTEER

Aurora Health Care - Kenosha, WI

I work with children in a Mini-Medic program, teaching them about the hospital. I assist the Registration

Desk by greeting and entering patient's first and last name into computer for the registrar's.

EDUCATION

Gateway Technical Institute – Racine, WI

J.I. Case High School – Racine, WI

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