Administrative Assistant Dispatcher

OBJECTIVE Seeking a challenging office position that will best meet my strong interpersonal skills and experience.

SUMMARY Highly motivated, creative and versatile administrative assistant with over 15 years of experience. Especially skilled

building effective, productive working relationships with staff and vendors.

WORK

Eastern Elevator Company 12/2016-3/2020

Violation Specialist Manager

• Assisted with the basic operations & office duties, typing, filing, staffing, answering high-volume

phone system

• Diplomatically resolved customers questions & complaints

• Entered PVT-DOB & ECB Violations in ESS

• Prepared Affirmation of Corrections & Certificate of Corrections to DOB for dismissal

• Prepared violation proposals

• Prepared Invoices

• Attended ECB Hearings in all boroughs

• DOB NOW/ Inspection Ready

• Entered Category 1 & 5 Inspections in DOB NOW

• Entered and submitted AOCs for Corrections in DOB NOW

• DOB NOW/ Inspection Ready

• New York Department of Buildings Filing Representative

Consolidated Elevator, L.I.C., NY 03/2016- 9/2016 1

Administrative Assistant/Dispatcher

• Assist with the basic operations & office duties, typing, filing, staffing, answering high-volume phone

system

• Dispatch service calls

• Arranged appointments for meetings

• Maintain monthly maintenance generation and billing

• Assisted with processing parking tickets

• Diplomatically resolved employee questions & complaints

Eli-Tech Industries, Bronx, NY 03/2014 -10/2015

Violation Specialist

• Assisted with the basic operations & office duties, typing, filing, staffing, answering high-volume

phone system

• Diplomatically resolved customers questions & complaints

• Entered PVT-DOB & ECB Violations in ESS

• Prepared Affirmation of Corrections & Certificate of Corrections to DOB for dismissal

• Prepared violation proposals

• Prepared Invoices

• Attended ECB Hearings in all boroughs

Imperial Elevator Corp., Brooklyn, NY 07/2012 –07/2013

Administrative Assistant/Dispatcher

• Assisted with the basic operations & office duties, typing, filing, staffing, answering high-volume

phone system

• Dispatched service calls

• Assisted with elevator inspections procedures & scheduling tests

• Prepared elevator permits

• Prepared repair-modernization proposals

• Diplomatically resolved employee questions & complaints

• Attended ECB Hearings in all boroughs

.C. Elevator Inc., L.I.C., NY 11/2005 – 02/2010

Administrative Assistant/Dispatcher

• Assisted with the basic operations & office duties, typing, filing, staffing, answering high-volume

phone system

• Dispatched service calls

• Arranged appointments for meetings

• Assisted with elevator inspection procedures & violations

• Maintain monthly billing

• Prepared repair proposals

• Diplomatically resolved employee questions & complaints

• Prepared A/P, AR reports

EDUCATION Plaza Business College, Jackson Heights, NY 09/2005

Associate’s Degree in Business Management/Office Technologies

SKILLS

Proficient in MS Office Suite, ESS Site Service, QuickBooks, Permit Pro, Typing 60+ WPM, Internet NYS NotaryPublic, New York

Department of Buildings Filing Representative

REFERENCES Furnished upon request

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