Front Desk Administrative Assistant
Resume:
Alena Mack
Hagerstown, MD *****
*.********@*****.***
Hard-working professional with 3.5 years of experience and a proven knowledge of conflict resolution, customer satisfaction, and customer retention. Aiming to leverage my skills to successfully fill the role at your company.
Authorized to work in the US for any employer
Work Experience
Front Desk Clerk
Baymont Inn & Suites - Hagerstown, MD
May 2017 to October 2018
• Greet guests as soon as they enter the building, Check in guests, Check out guests, Take payments, Answer phones,
Help guests with whatever they need, Keep the front area clean, Count the drawer and drop money in the safe
Front Desk Clerk
Red Roof - Williamsport, MD
April 2016 to May 2017
• Greet guests, Book hotel rooms, Make reservations, Take payments, Check guests in and out, Answer phones, Keep front area clean, Make sure guests have everything they need, Answer any questions the guest might have
Assembly Line Employee
Goodwill Warehouse - Hagerstown, MD
June 2015 to March 2016
• Put together packets of cards, paper, posters, etc, Follow all employer rules and safety instructions, Be on time, complete work on time, and be fast and efficient, Education
High School Diploma
CATOCTIN HIGH SCHOOL - Thurmont, MD
June 2008
Skills
• Hard-working professional with 3.5 years of experience and a proven knowledge of conflict resolution, customer satisfaction, and customer retention. Aiming to leverage my skills to successfully fill the Receptionist role at your company.
• Administrative Experience
• Customer Service
• Front Desk
• Guest Services
• Multi-line Phone Systems
• Microsoft Word
• Microsoft Excel
• Cash Handling
• Time Management
• Upselling
• Host/Hostess
• Serving Experience
• POS
Assessments
Administrative assistant/receptionist — Proficient September 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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