Account Representative Coronado

MARY J. REEL

***** * ******* ** ********, Arizona 85338 623-***-****

*********@*****.***

To Secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.

EXPERIENCE

MAY 26TH, 2020 TO SEPTEMBER 14TH, 2020

CUSTOMER SERVICE, HOMEDEPOT.COM (SEASONAL)

Took incoming calls from customers. Helped them with Placing Orders and Canceling Orders. Called Vendors on behalf of the customers as to when an order may ship or to receive a part missing for the customer. My happiest moments were making the customer happy. FEBURARY 8TH 2015 TO JANUARY 28TH, 2016

CREDIT CARD BANKER, BANK OF AMERICA

Took incoming calls from Credit Card Customers. Took payments and out of country status’s on accounts. Switched customers to a zero percent interest card if they qualified. Met all my quotas weekly.

March 1st, 2012 To February 1st, 2015

Credit Account Representative, Wells Fargo

Took incoming calls from customers who had checking accounts. Turned over to sales if they were thinking about a Savings account. Spoke to them about Auto Loans or Mortgages and rates and had someone call them. Met all my sales metrics and talk time. EDUCATION

MAY 1975

HIGH SCHOOL DIPLOMA, CORONADO HIGH

GPA 3.0 General studies

SEPTEMBER 1975- 1976

GLENDALE COMMUNITY COLLEGE

3.0 GPA Took Business and Marketing courses. No Degree SKILLS

• Very detail orientated on notes for accounts.

The ability to work independently. Written and

verbal communication skills.

• Problem solving

• Teamwork

• Dependability

• Honesty

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