Machine Operator Customer Care

Kaya Lee

**** ****** **. * ********, CO ***** I 720-***-**** I ***.******@*****.***

SUMMARY

A highly motivated and detail-oriented customer service professional with integrity and reliability, experienced with telephone and face-to-face customer service. Knowledge with sales, customer care, and organization skills. Aiming to use my skills to make a positive addition to your company. PROFESSIONAL EXPERIENCE

Allegro, Thornton, CO 2019-2021

Production Line Associate/Machine Operator

● Working as a team

● In-depth knowledge of checking and weighing materials and products

● Documented success in laboring and elemental activities

● Thorough understanding of sorting and packaging materials and products

● Set up machines and operation of production equipment resulting in efficient runs

● Inspect final products to assess compliance with quality standards and established tolerance

● Voted by peers and supervisors on multiple occasions as employee of the month United Chinese Restaurant, Thornton, CO 2018-2020

Customer Service/ Hostess

● Taking incoming orders for pickup/ deliveries

● Addressed customers concerns and complaints in a professional and diplomatic manner

● Account for accuracy in cash registers

● Closing out daily sales

● Seating customers

● Resolving customer issues/complaints

● Packaging takeout orders correctly and in a timely manner EDUCATION

Pleasant Grove High School, Elk Grove, CA 2012–2018 Metropolitan State University of Denver, Denver, CO 2018-2020

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