QA

CHITRA TALAM

Omaha NE- *****

Ph : 609-***-****

****@******************.***

Professional Summary:

8+ Years of diverse experience in the field of Quality Assurance and Software Testing performing manual, web service/API testing and creating automation scripts in Selenium web driver.

Experienced in working with Client Server and Web based applications..

Experienced Working on AGILE and WaterFall Models.

Experienced in working on Banking, Financial and E-Commerece domains.

Strong in analyzing Business Requirements, analyzing flow charts and Functional Specifications, creating Test Plans, Test Strategy and identifying Test Scenarios, developing and executing Test Cases.

Experience In Analyzing the Requirement Documents, Functional Specifications (FS), Software Design Documentation (SDD) and Use Case Diagrams.

Good Knowledge and Experience on Software Test Methodologies Including Functional Testing, Non Functional Testing, End-To-End Testing, Integration Testing, Regression Testing, UI Testing (HTML, CSS), Smoke Testing etc.

Experienced in managing Offshore and Onsite team.

Good Knowledge and Experience on the Complete Test Life Cycle.

Worked on developing functional automation scripts using Selenium Web Driver, Rest API automation using REST Assured.

Good Knowledge and Experience on The Complete Bug Life Cycle

Good Knowledge and Experience on Documenting, Logging and Defect/ Bug Tracking Tool.

Expertise in Writing, Executing and Maintaining System Test Plans, Test Cases, Test Scenarios for both Functional and Non Functional Test Cases.

Excellent Communication Skills, Inter Personal Skills and Problem Solving Skills.

Has always been a Team Player filling communication gaps with theBA, Development and Testing Teams.

Experience in Document Reviews and Meetings to Evaluate Documents, Plans, Code, Requirements, and Specifications.

Well versed with Relational Databases (RDBMS), Source Control Tools Like SVN, Putty, JIRA, TFS and QAComplete.

Good Knowledge and Experience on Selenium IDE, Selenium Webdriver for Automation Testing.

Expert in Core Java Object Oriented Concepts Like Class, Object, Encapsualtion, Inheritance, Interface, Polymorphism, Eclipse IDE, Java Projects etc..

Knowledge of Capability of Maturity Model Integration (CMM-i) Levels.

Experienced in Maintaining Requirement Traceability Matrix (RTM).

Very Confident, Self-Motivated, Team Oriented, Have Strong Communication Skills with the ability to work on Multiple Tasks Simultaneously.

Experience in working in highly Dynamic and Challenging Environments under tough deadlines.

Quick Learner, Easily Adaptable to new Domains and has ability to work independently with minimal Supervision, Establishes Priorities, Meet Project Milestones and Deliverable Dates.

Experienced Working On The Projects Developed On Sql,Oracle,Java And .Net Technologies.

Education

Bachelor Of Engineering (Computer Science), JNTU University, Hyderabad, India.

Technical Skills:

Languages: Core Java, HTML, CSS, Structured Query Language.

Testing Tools: Selenium IDE, Selenium Webdriver,JIRA, MS-Excel, MS-Word, MS-Power Point

Platforms: Microsoft Windows 2000, XP, Vista, And Windows 7& 8, Unix

Databases: Mysql, SQL Server, MONGO DB, MDM.

Experience:

Client: Bank Of The West (Omaha, NE) Nov 2019 – Current

Role: Senior QA Engineer.

Bank Of The West provides a comprehensive suite of banking products and services to business and individuals, including loans, mortgages, credit cards, financial services etc.

Projects worked: HELOCS, SME, PF, DAO, Teller, Consumer and Business Credit Cards, Qualifile and BIZChex.

Responsibilities:

Involved in execution of Test Plans, Test Cases & Test Scripts by reviewing the business requirements.

Always Worked on multiple Projects such as Small and Medium Business, Personal Finance, HELOCS, Consumer and Business Credit Cards, Deposit Account Opening, Global KYC/ KOPS Integration, Qualifile & BIZChex and Teller Applications.

Experienced in testing web based and Client Server Applications on different browsers like IE, Firefox, Safari and Chrome.

Developed Test cases manually using HP ALM.

Experienced using JIRA for creating a bug, tracking bug and tracking on user stories.

Involved in Functional testing, Integration testing, System testing, data validation testing, end-to-end and Manual Web Service testing of the application.

Involved in Manual webservice testing using GRF tools for integration between DAO, Teller, SME, PF, APPRO, Zoot and Touch Point Systems.

Created Detailed Manual test cases that varies from 20 to 60 steps due to security and lengthy Flows involved.

Manually tested functionalities dealing with different account types like Business Account, Individual Accounts, joint Accounts, Checking accounts, CD with various products and feature.

Was a team player and worked closely with ESB, RISE and Database teams to get the bugs resolved.

Preformed API test manually using GRF Tools to test various service calls such as external services(verification) and internal service calls.

Confluence, JIRA and ALM are extensively used for bug tracking, reporting and test management.

Worked closely with BA and various Lines of Business (PF, SME, DAO, Credit Cards and Teller) for better understanding the requirements to reduce gaps in understanding the product and help them create requirements wherever needed.

Worked closely with development teams in understanding and tracing the root cause of the bug and help them in giving a fix.

Analyzed defect Reports and worked closely with Offshore and Onshore Application Developers for resolving the Bugs.

Participated in daily Scrum planning meetings and all scrum ceremonies with project stakeholders to discuss current project cycle, review and prioritize new defects, enhancements and features, and review deadlines.

Performed Functional, sanity, smoke, and regression tests on a regular basis.

Performed backend testing of application using MDM, writing queries to confirm correctness of data entered via UI, and data manipulation.

Worked collaboratively with the peer QA team members to share responsibilities during tough deadlines.

Mentored and provided guidance for QA automation team member offshore.

Provided KT’s to help QA and development teams Onshore and offshore better understand the Applications.

Created Test Plans, Test Scenarios and Test cases for functional, smoke, sanity, regression, Integration, and system testing.

Created detailed Test reports for the test ran at the end of each Sprint and circulate among required teams.

Environment: APPIAN, ASP.NET, SQL, Windows XP, Linux, Putty, MS Office, HP ALM, JIRA, Confluence, BDD, Selenium, My Sql, Jenkins, Java, Maven, MDM database.

Client: UMB Bank (Kansas City, MO) Sep 2017- Oct 2019

Role: QA Automation Engineer

UMB Bank provides a comprehensive suite of banking products and services to business and individuals, including loans, mortgages, credit cards, financial services etc.

Responsibilities:

Involved in execution of Test Plans, Test Cases & Test Scripts by reviewing the business requirements

Worked on multiple Projects such as Teller, Deposit Account Opening, Online Banking, Fraud and Security app simultaneously.

Experienced in Device testing using iOS, Android (Mobile and iPad/tabs), Printer and Scanner.

Experienced in testing web based and Client Server Applications on different browsers like IE, Firefox, Safari and Chrome.

Developed Test cases manually and generated automation scripts using open-source tools like Selenium Web Driver, Cucumber BDD.

Used Firebug to identify object's ids, name, XPaths, and various links in the application.

Responsible for creating functional tests in IntelliJ with Maven Integration.

Involved in Functional testing, Integration testing, System testing, data validation testing, end-to-end testing of the application.

Created Detailed Manual and Automation scripts that varies from 20 to 60 steps due to security and lengthy Flows involved.

Performed Device testing for monetary transactions like Deposits/ Withdrawals/ cash Check, etc with various account types and products with Transit checks and on us Checks.

Manually tested and automated functionalities dealing with different account types like Business Account, Individual Accounts, joint Accounts, Checking accounts, Cd with various products and feature.

Manually tested and automated Credit card, Day, and Night Payments for various accounts such as LOC, Commercial and Consumer Loans.

Manually tested and Automated test cases for various functionalities like funds transfer and account transactions, account creation, Electronic Journal processes, Drawer Maintenance, Various types of transactions such as deposits, withdrawals, cash check, etc.

Preformed API test manually to test various service calls such as external services(verification) and internal service calls.

JIRA, TFS and QA Completed are extensively used for defect tracking, reporting and automation task assignment.

Worked closely with BA for better understanding the requirements and reduce gaps in understanding the product.

Analyzed defect Reports and worked closely with Application Developers for resolving the Bugs.

Participated in daily Scrum planning meetings and all scrum ceremonies with project stakeholders to discuss current project cycle, review and prioritize new defects, enhancements and features, and review deadlines.

Interpreted and converted manual test cases into automation Functional, sanity, smoke, and regression test suites.

Performed backend testing of application using My SQL, writing queries to confirm correctness of data entered via UI, and data manipulation.

Mentored and provided guidance for QA automation team member in offshore.

Provided automation training to manual testers and offshore resources.

Created Test Plans, Cases, and automated Scripts for functional, smoke, sanity, and regression testing.

Environment: ASP.NET, SQL, Windows XP, Linux, Putty, MS Office, HP ALM, JIRA, BDD, Selenium, My Sql, Jenkins, Java, Maven.

Client: Equifax (Alpharetta, GA) Nov 2016 – Aug 2017

Role: QA Automation Engineer

Equifax Inc. is a data analytics and technology company that assists organizations and individuals in making informed business and personal decisions. Worked on the Property and Data Analytics Project. It collects data from various sources, process data and make it available to its clients like banks, credit card companies etc.

Responsibilities:

Involved in execution of Test Plans, Test Cases & Test Scripts by reviewing the business requirements.

Developed Test cases manually and generated automation scripts using open-source tools like Selenium Web Driver, TestNG and Cucumber BDD.

Created Selenium test automation framework based on UI Mapping with MAVEN integration.

Involved in API automation and Web flows using SOAP UI.

Used Firebug and Chropath to identify object's ids, name, XPaths, and various links in the application.

Involved in Functional testing, Integration testing, System testing, data validation testing, end-to-end testing of the application.

Experienced in writing Smoke, Sanity and Functional Automation test scripts.

Responsible for creating functional tests in IntelliJ.

Written automation scripts for Regression test cases and executed using TestNG and Selenium.

Preformed API test manually via Postman.

Performed Backend testing by extensively using SQL queries to validate the data in the Database.

Used best practices to create and execute extensible tests.

Worked with the team to increase the test coverage and to ensure testing issues are resolved

Maintained detailed test logs and report test results in HP ALM Quality Center.

Analyzed defect Reports and worked closely with Application Developers for resolving the bugs.

Participated in daily Scrum planning meetings with project stakeholders to discuss current project cycle, review and prioritize new defects, enhancements and features, and review deadlines.

Environment: ASP.NET, SQL, Windows XP, Linux, Putty, MS Office, HP ALM, JIRA, BDD, Selenium, Jenkins, Java, MONGO DB.

Client: Target, MN Aug 2015 – Oct 2016

Role: Software QA Engineer.

Target Corporation is the eighth-largest departmental store retailer in the United States. Target cartwheel enables customers to view items store wide, customize the shopping list and view coupons based on category (Men, Women and kids) store wide and shop online and instore to give customers a pleasant and exciting shopping experience.

Responsibilities:

Gathered and Analyzed User/Business Requirements and Developed System Test Plans.

Generated Test Cases and Traced them to the Relevant Functional Requirement Document (FRD).

Involved in Complete Software Test Life Cycle Includes Analysis, Test Scenarios, Testcase Preparation and Review, Test Execution and Test Reports.

Ensure all Changes to the Applications are Tested Adequately and consistently.

Updated Testcases when there are Changes to the Requirements through Change Request Process.

Reviewed Test Cases with the Test Lead and/ Project Manager.

Understanding the Requirements by Referring to the Detailed Design Specifications, identify any Gaps, Seek Clarifications and Ensure that all Requirements can be tested.

Involved in Preparation of Test Plan Document and Design Functional and UI Test Cases.

Executing Test Cases Manually.

Automated the Functional Test Cases Using Selenium IDE and Maintained Reports.

Performing Functional Testing, Regression Testing, End-To-End Testing.

Reporting the Bugs and Validating Them with development Team and Ensure them to get Resolved.

Logging Defects with Easily Reproducible Steps in JIRA

Verifying Fixed defects and updating the Status in JIRA.

Involved in Peer Reviews with team members.

Updated Requirements Traceability Matrix Regularly.

Participating in the Team reviews, Daily Status Calls.

Environment: Windows, .Net, Oracle, Jira, MS Office, SQL, HTML, CSS, UI.

Client: Seneca Global, Hyderabad, India May 2010 to Jun 2012

Role: Software Engineer (Testing)

Project: Fortigent.

Fortigent Is a Wealth Management Platformform for Advisors Targeting High-Net Worth Families. A Comprehensive Investment Platform with Particular Expertise in alternative Investments, Managed Model Portfolios, Multi Custodial Performance Reporting and an Integrated Technology Toolkit that includes an End Client Portal, Rebalancing, Billing and Proposal Generation.

Responsibilities:

Identified High-Level Requirements for Documenting Detailed Business Requirements.

Prepared and executed Test Cases for Functional, UI and Integration Testing.

Created Tracability Matrix to keep Track of Changes in Requirement to that of Testing Efforts.

Maintained the Test Matrix and Tracability Matrix.

Reviewed Test Cases with the Team Lead and Project Manager as and when Required.

Updated/ Flagged the Testcases as per new Changes as Required.

Performed various Testing Techniques like UI Testing, Smoke Testing, Functional Testing, Regression Testing, End To End Testing.

Tested Applications and Documented Results and Bugs Including Documentation of Information useful in the Debugging Process.

Performed Database Testing using Basic SQL Commands like Running Queries against Databases to Verify the Correctness of XML Response.

Performed Data Loads on Daily Basis to Feed Data in to the Database (Coming From Client) and Verified on Daily Basis.

Involved in Preparing Test Plan and Test Cases Based on Business Requirements.

Created, Reviewed and Updated Test Scenarios, Test Cases and Test Data.

Used JIRA for Documenting, Logging and Tracking Defects.

Verifying Fixed Defects and Updating The Status on JIRA.

Participating In the Team Reviews,Daily Status Calls.

Environment: Windows, Java,Oracle, Jira, Ms Word, Ms Excel, Ms Powerpoint, Sql, Html, Css, Ui, Svn, Putty.

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