Bianey Gutierrez
North Hollywood, CA 818-***-**** ************@********.***
Education
University of California, Merced (UCM)
Bachelor of Science in Biology, Emphasis - Microbiology and Immunology Graduation Date: December 2020
● Awards: Dean’s Honor List, Chancellor’s Honor List Career Experience
Volunteers of America - Los Angeles Corporate Office IT Department May 2017 - August 2017
● Provided administrative support to the IT Director and oversaw heavy calendar management, travel arrangements, and expense reports.
● Traveled to 40+ human service organization sites in California to distribute inventory that benefited people in need and strengthened communities.
Universal Studios Hollywood
Operations Associate May 2019 - September 2019
● Collaborated with senior management including managers and leads to provide exceptional customer service to 10,000+ daily, leading to an increase in Customer Experience Survey Score by 12%.
● Meticulously handled point of service transactions including credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow.
Leadership Experience
UC Merced - Bobcat Online Homework Help
Math and Science Tutor May 2020 - December 2020
● Developed and delivered engaging lesson plans for students, grades Pre-K - 8, ensuring to accommodate individuals with learning challenges.
● Coordinated with faculty to lead a new after school tutoring program which improved standardized test scores by 5%. Merced City Elementary
Student Teaching Assistant August 2020 - December 2020
● Collaborated with a fifth grade teacher to plan learning activities for 30+ students that were authentic and aligned with Common Core State Standards.
● Designed and implemented a three-week Project Based Learning unit and 5E Lesson Plan Model alongside mentors. Early Head Start - El Pueblo De Niños
Pre-K Teaching Assistant September 2020 - June 2021
● Created a safe and nurturing environment for toddlers exercising skills in patience, attention to detail, and de-escalation
● Effectively interacted and educated toddlers working towards specific age-appropriate milestones. Relevant Skills and Qualifications
● Fluent in speaking, reading, and writing in English and Spanish.
● Highly skilled in programs such as Microsoft Office, Google Drive, Zoom, GoToMeeting, SEO & Google Analytics, and Canva.
● Knowledgeable in creating lesson plans for various learning subjects and effectively executing plans to teach students.
● Exceptional analytical skills; ability to analyze individual student needs and provide students with proper materials to improve learning.
● Experienced in implementing programs such as Google Classroom and Google Read&Write to further expand learning environment for students
Certifications
Child Abuse and Neglect
Reporting Act
University of California - CANRA
Training
Issued 2020
COVID-19 Contact Tracing
John Hopkins University -
Bloomberg School of Public
Health
Issued 2021
Water Safety for Parents and
Caregivers
American Red Cross - Training
Services
Issued 2021
Fundamentals of Digital
Marketing
Google Digital Garage
Issued 2021