Bianey Gutierrez

North Hollywood, CA 818-***-**** adoqpn@r.postjobfree.com

Education

University of California, Merced (UCM)

Bachelor of Science in Biology, Emphasis - Microbiology and Immunology Graduation Date: December 2020

● Awards: Dean’s Honor List, Chancellor’s Honor List Career Experience

Volunteers of America - Los Angeles Corporate Office IT Department May 2017 - August 2017

● Provided administrative support to the IT Director and oversaw heavy calendar management, travel arrangements, and expense reports.

● Traveled to 40+ human service organization sites in California to distribute inventory that benefited people in need and strengthened communities.

Universal Studios Hollywood

Operations Associate May 2019 - September 2019

● Collaborated with senior management including managers and leads to provide exceptional customer service to 10,000+ daily, leading to an increase in Customer Experience Survey Score by 12%.

● Meticulously handled point of service transactions including credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow.

Leadership Experience

UC Merced - Bobcat Online Homework Help

Math and Science Tutor May 2020 - December 2020

● Developed and delivered engaging lesson plans for students, grades Pre-K - 8, ensuring to accommodate individuals with learning challenges.

● Coordinated with faculty to lead a new after school tutoring program which improved standardized test scores by 5%. Merced City Elementary

Student Teaching Assistant August 2020 - December 2020

● Collaborated with a fifth grade teacher to plan learning activities for 30+ students that were authentic and aligned with Common Core State Standards.

● Designed and implemented a three-week Project Based Learning unit and 5E Lesson Plan Model alongside mentors. Early Head Start - El Pueblo De Niños

Pre-K Teaching Assistant September 2020 - June 2021

● Created a safe and nurturing environment for toddlers exercising skills in patience, attention to detail, and de-escalation

● Effectively interacted and educated toddlers working towards specific age-appropriate milestones. Relevant Skills and Qualifications

● Fluent in speaking, reading, and writing in English and Spanish.

● Highly skilled in programs such as Microsoft Office, Google Drive, Zoom, GoToMeeting, SEO & Google Analytics, and Canva.

● Knowledgeable in creating lesson plans for various learning subjects and effectively executing plans to teach students.

● Exceptional analytical skills; ability to analyze individual student needs and provide students with proper materials to improve learning.

● Experienced in implementing programs such as Google Classroom and Google Read&Write to further expand learning environment for students

Certifications

Child Abuse and Neglect

Reporting Act

University of California - CANRA

Training

Issued 2020

COVID-19 Contact Tracing

John Hopkins University -

Bloomberg School of Public

Health

Issued 2021

Water Safety for Parents and

Caregivers

American Red Cross - Training

Services

Issued 2021

Fundamentals of Digital

Marketing

Google Digital Garage

Issued 2021

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