Operations Manager Front Office

SUJITH KUMAR CS

S/O SUNIL KUMAR

CHERUNILATHU THUNDIYIL(H)

AZAD ROAD,ERNAKULAM

KERALA.

Mob:956-***-****

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Operations Manager

Over Seven years’ professional experience in hospitality sector with vast experience in leading Restaurant & bars to top notch performance, as seen in marketing, brand positioning, and high standards. Immediate value and skills offered include,

Leadership Creativity Attention to details

Excellent communication and customer handling skills.

Good interpersonal and management skills – Ability to adjust in dynamic environment.

Objective – Looking forward to joining respected hotel or Restaurant & bar as OperationsManager, where excellent performance in marketing, revenues, as well as managing the hotel operations will ensure customers enjoy quality service and satisfaction in all aspects.

Professional career chronology

Manchester United Restaurant & Bar

Sr:Steward 2011/2012

Bak Bak Bar

Captain 2012/2013

Indigo XP

Operations Manager 2016/2020

Selected Performance Highlights

Commanded leadership role to enhance service level of Restaurant in all aspects -Ensure customers receive quality service, which adds to Restaurants ’ reputation.

Team Leadership:

Develops high performing Restaurant sales and operation teams resulting in increased revenues and higher market share.

Supervised Restaurant teams in performing different operations efficiently and flawlessly.

Prepared work schedule and allocated responsibility to staff as per direction.

Supervised front office functions of Restaurant such as receiving and handling guests.

Operation, financial and budgeting:

Analyzed sales figures of Restaurant from time-to-time and sets future targets accordingly.

Managed overall budget of Restaurant which includes preparing current budget and managing expenses.

Assisted in carrying out important functions related to maintenance and renovations of Restaurant.

Education & Qualifications

SSLC In DUVHSS Ernakulam,kerala with 68% marks

SSLC In DUVHSS Ernakulam,kerala with 60% marks

BHM course completed from SJES College college of hotel management

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