District Auditor
Resume:
AMANDA SHIPP
Personal Trainer/Fitness Instructor - Anytime Fitness
Texarkana, AR 71854
*******************@*****.***
Certified Personal Trainer with management experience and exceptional people skills. Versed in client focused results and creative problem solving. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Customer Service Representative
VERTICAL ALLIANCE GROUP - Texarkana, TX
March 2020 to Present
I currently have 120 companies that I work with on a one on one basis. I upload custom content, assign training for their drivers and companies, sell (maintain)contracts every year when they come up. I meet quotas, go above and beyond for client satisfaction, run multiple reports daily, and help other CSR companies when they call in as well. Personal Trainer/Fitness Instructor
Anytime Fitness - Texarkana, AR
May 2016 to Present
Planned and executed training schedules and plans. Provided onsite training.
Recommended complete lifestyle changes.
Ensured Customer Satisfaction while training
Improved clients overall health
Monitored and recorded weekly results
Emergency Medical Dispatcher
EMT - Texarkana, TX
January 2014 to January 2017
Effectively controlled the release of proprietary and confidential information for customers. Monitored multiple databases to keep track of all helicopters, ambulances, and other emergency crews for multiple states and counties.
Documented 911 calls as they came in and guided the caller through proper protocol to initiate life saving procedures.
Accurately relayed address and directions to crews in emergency situations. Identified life threatening situations that required us to launch or prelaunch a helicopter. Wireless Consultant
Alltel - Texarkana, TX
January 2009 to May 2012
WORK EXPERIENCE
Successfully led key projects which resulted in sales increase. Resolved problems by turning them into sales.
Increased customer satisfaction.
Initiated cold calls on slow business days.
Stocked and organized
Studied and recommended different devices based on customers needs. Teller/ New Account Rep
Century Bank - Texarkana, TX
June 2002 to April 2007
Monitored multiple databases to keep track of all company rates, specials, and promotions. Balanced and restocked ATM's and Vaults
Successfully obtained all documents required for new accounts. Prepared a daily cash drawer
Trained new Customer Service Representatives.
Monitored outages greater than ten dollars and researched until the problem was identified.
Emergency Medical Technician
Texarkana College - Texarkana, TX
May 2014
High School Diploma
Hooks High School - Hooks, TX
2002
Certified Personal Trainer in Personal Training
ISSA
• Contract negotiation (3 years)
• drafting (2 years)
• Excel (3 years)
• Microsoft Excel (7 years)
• training (2 years)
• Sales (5 years)
• Personal Training
• Group Fitness
• EMT Experience
• Management
• Research
EDUCATION
SKILLS
• Cold Calling
• AutoCAD
• Personal Training
• CAD
• EMT Experience
• Group Fitness
• Presentation Skills
• Data entry
• Microsoft Word
• Microsoft Office
CPR/AED
Emergency Medical Technician
Certified Personal Trainer
Emergency Medical Dispatcher
First Aid Certification
Skills
Microsoft Office Results-oriented
Microsoft Excel Client-focused
Computer proficient Training and development
Contract negotiation/review
/drafting
Reports generation and analysis
Creative Problem Solving
Multi-Task Management
CERTIFICATIONS AND LICENSES
ADDITIONAL INFORMATION
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