Objective
To enhance my future by broadening my acquired skills in a professional environment.
Education
Rochester Business Institute Rochester, N.Y.
Business management and Administration. Associate degree Educational Opportunity Center Rochester, N.Y.
Business skills. Certified course
Florida Department of Financial Services Florida
License 4-40 Customer Representative
Experience
2016 - Present 4-40 Customer Representative
A+ American Casualty Insurance 1000 E. Highland, Clermont, FL
Transact Auto, Home and General Liability Insurance
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Open and maintain customers’ accounts by recording account information
Identify and assess customers’ needs to achieve satisfaction 2011 - 2016 ACCOUNT SALE ASSOCIATE
The home Depot 1530 Hwy 50, Clermont, FL
Manage Pro-accounts, register payments and Data entry
Coordinate delivery and customize orders
Appliance sales, Promote company’s products and sales
Customer Service, cashier certified. Use of computer and register 2005-2011 - Secretary
Geminis Enterprise Calle Guaracanal, San Juan, PR
Made contracts, invoices, register payments and Data entry
Coordinate, confirm appointments and interviews
Notify of any visits, message taking and customer service
Use of computer, filling, prepare payroll and all office duties Skills
Speak, write and read English and Spanish, computer Knowledge, Windows, Good customer service skills and work well under pressure.
Judy Rivera
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