Tarlac Executive Secretary

Joey Pabustan Tinio

Kensington Village **, B**L** Lancaster New City Cavite, Philippines

Prince Mishal Street cross 2nd, Al Khobar, Kingdom of Saudi Arabia

+966-**-****-***

***********@*****.***

Transferable Iqama Status

OBJECTIVE

As a young and vigorous individual, I would like to nurture my experiences on marketing, sales, logistics, administration, recruitment and training. I uphold solving problem in a better way, maintain a good relationship with my co-workers and make the company’s overall development as my prime motive under its policies and regulations. WORKING EXPERIENCES

June 2017 to present

Executive Secretary

Al Khobar, Saudi Arabia

Grand Prix Racing Company

June 2014 to May 2017

Executive Secretary/ Marketing Assistant

Dammam, KSA

United Entertainment Company

· Prepare statistical monthly reports

· Receive, direct and relay telephone messages and fax messages

· Direct the general public to the appropriate staff member

· Maintain the general filing system and file all correspondence

· Assist in the planning and preparation of meetings, conferences and conference telephone calls

· Make preparations for department meetings

· Maintain an adequate inventory of office supplies

· Respond to public inquiries

· Provide word-processing and secretarial support

· Assembles consumer rating reports by compiling, consolidating, formatting, and summarizing information, graphs, and presentations.

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· Updates competitor database by inputting data from field sales; compiling, consolidating, formatting, and summarizing information, graphs, and presentations; distributing reports.

· Supports sales presentations by assembling quotations, proposals, videos, slide shows, demonstration and product capability booklets; compiling account and competitor analyses.

· Prepares mailers and brochures by formatting content and graphics; arranging printing and internet packages.

· Maintains marketing library by checking and replenishing inventory.

· Provides marketing tracking and research information by collecting, analyzing, and summarizing data and trends.

October 2010- January 2014

First International Real Estate- Golden Tulip

Al Khobar & Jubail, KSA

Room Division Supervisor

· Reporting directly into the Executive Assistant Manager (Rooms), your responsibilities will include but not be limited to the following:

· To ensure timely, efficient & professional welcome and check-in is provided by all Front Desk Colleagues ensuring customer satisfaction.

· Maintain a high morale and productivity as well as good communication within the Front Office as well as between other departments.

· Develop colleagues, Team Leaders and Managers by delegating tasks and then empower and coach them making sure they achieve the desired results.

· Oversee the Maintenance and Configuration of the Opera system ensuring that input standards of profiles and reservations are correct, selling strategies are being followed and the system is

“cleaned” from duplicate profiles and expired rates etc. on a regular basis.

· Monitor the level of service provided by the department (i.e. by analyzing the Guest Satisfaction Reports) and constantly working on improving it through investigation, analysis and corrective action.

· Prepare the departmental budget and put measures in place to achieve or exceed the budgeted profit.

· Work in partnership with Guest Services, Reservations, Sales & Housekeeping to ensure guest’s needs are determined and met in regard to room requirements. Receptionist/Front Office

· Prepare statistical monthly reports

· Answer phones and operate a switchboard.

· Route calls to specific people.

· Answer inquiries about company.

· Greet visitors warmly and make sure they are comfortable.

· Call persons waiting for visitor and book them a room to meet in.

· Schedule meetings and conference rooms.

· Make coffee and set out food.

· Ensure reception area is tidy.

· Coordinate mail flow in and out of office.

· Coordinate office activities.

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· Handle phone calls from people calling in sick.

· Gather personal and insurance information.

· Hand out employee applications.

· Arrange appointments.

· Cash out people when necessary.

· Validate parking tickets.

· Give visitors badges and direct them to where they can sign in.

· Send email and faxes.

Waiter/Food and Beverages

· Greets guests and presents them with the menu.

· Informs guests about the special items for the day and menu changes if any.

· Suggest food and beverages to the guest and also try to upsell.

· Performing basic cleaning tasks as needed or directed by supervisor.

· Communicate to the guest and provide assistance with their queries.

· Co - ordinate with the busperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.

· Server food and beverage to the guest as per the course of order.

· Observes guests and ensure their satisfaction with the food and service.

· Promptly respond to guest with any additional request.

· Maintaining proper dining experience, delivering items, fulfilling customer needs, offering

· Must have some familiarity with basic cooking skills.

· Help other areas of the restaurant such as answering telephones and completing financial transactions.

· Print closing report and drop the cash with the front office / accounts department. August 2008- October 2010

Cindys Bakery and Restaurant

Tarlac City, Philippines

Store Manager

· Operational management: organising stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security;

· Financial management: planning and working to budgets, maximising profits and achieving sales targets set by head office, controlling takings in the restaurant, administering payrolls, etc;

· People management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and rotas;

· Working to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations;

· Ensuring high standards of customer service are maintained;

· Implementing, and instilling in their teams, company policies, procedures, ethics, etc;

· Handling customer complaints and queries;

· Implementing branded promotional campaigns from head office, including the handling of point of sale promotional materials, or devising your own promotional campaigns; Page 4

· Preparing reports and other performance analysis documentation;

· Reporting to and attending regular meetings with area managers or head office representatives; establishing relationships with the local community and undertaking activities that comply with the company's corporate social responsibility programmes. ACADEMIC QUALIFICATIONS

BACHELOR OF COMPUTER SCIENCE

STI Manila

March 2008

SECONDARY: B.S. Aquino National High School

BATCH 2004

PRIMARY: Sta. Cruz, Elementary School

BATCH 2000

Birth Oct. 14, 1987, 31 years of age, a Filipino Citizen from General Trias Cavite, Philippines with 110llbs weight and 5’6.5 height.

I HEREBY CERTIFY THAT THE ABOVE INFORMATION IS TRUE AND ACCURATE TO THE BEST OF MY KNOWLEDGE AND BELIEF.

Joey Pabustan Tinio

Applicant

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