Service Analyst, Identity access management (Security Technology)

Summary

Positive thinker with great team spirit attitude with 7yrs of experience in Identity Access management. knowledge & proficient in Access Provisioning, Mainframe UAM, JML, Identity Workflows, RBAC (Role-Based Access Control), Information Security, Application On-Boarding, Control & Monitoring, Risk assurance, Cyberark, Network provisioning and Incident management. Open & seeking more challenges to excel in Identity & Access management and Information security.

Strengths Include:

●Believe in myself. Focused team player & seek challenging opportunities.

●Proficient in communication, mentoring and guiding team members and seek guidance from leaders.

●Continuous improvement in - Articulating, Delivery and Technical efficiencies.

●Enjoy learning new project areas like process improvement initiatives across organization and cross team engagements.

●Started following ‘Right First Time’ conscientious at work.

●SPOC for UAMS, SAM database related queries & CWS super access

●Trained in Network Reactivation, Extension, Conversion & Deletion/Disabling – Active directory

●Actively working with Team leaders across SSO, Stakeholders on JML related queries, Audits & UER – Service calls.

●SWIFT SME.

Core Key Competencies

●Strong IAM experience with very good business knowledge

●Liaise with support team to review application for maintenance and enhancements.

●Competence in different aspects of IAM, Governance, Risk Management and Audit & Compliance.

●Actively Taken part in Business Check Outs for IIQ applications and User Access Test for UAS applications

●Cyberark & SWIFT SME

●Controls & Monitoring - Internal Audit

Technical Competencies

●Identity and Access Management: Role Based Access Control (RBAC) Provisioning, Application On-Boarding, SLX Admin maintenance, SharePoint and Cyberark.

●Microsoft office 2010 – Excel and Outlook

●ITIL V3 Foundation certified

●CyberArk

●SWIFT Standards

Education

B.A Sociology at Loyola College, Chennai

MBA (HRM) at Pondicherry University and Loyola College, Chennai

Professional Experience

Saga Consulting – Chennai, Tamil Nadu

Centre for Strategic Change Management. Training Soft Skills Corporate, also known for Soft Skill Training Centers, HRD.

Role – HR coordinator

July 2013 to June 2014

NatWest Group (Formerly Royal Bank of Scotland) Aug-2014 – present

The NatWest group provides a comprehensive range of financial services to retail, corporate, and financial institutions to achieve their global financing, transactions services and risk management objectives.

Project Name: Project Voyage II & SUAMP (Strategic user access management program)

Project Voyage II

As a part of Project Voyage II the Leavers, External Users and password resets processes are implemented to maintain the user’s access. The project’s objective is to perform joiners, movers, leavers operation in 200+ applications and maintain user’s access. Leaver’s process is high risk process where the access of the users should be revoked within 48 Hours.

Project horizon

Contributed the expertise knowledge in carrying out UAT for all phases of Project Horizon which is a key deliverable to standardize External Users operating model via SLX (Internal Request console)

Off-boarding applications from sailpoint IIQ to SLX

Migration of all IIQ controlled applications to the SLX toolset. Played a key role in On-Boarding 60+ applications high risk applications on SLX (Internal Request console)

Project - London Data Centre Restructuring (LDCR)

The LDCR programme. From Access provisioning front playing a key role in moving System Logins and Profiles (SLAPS) application from London to Edinburgh Data Centre. 32 Applications were moved successfully this year.

SWIFT RSA Project & Customer Security Controls Policy (CSP).

Project is to remediate SWIFT Customer Security Programme mandatory control 4.2 “Multi-Factor Authentication” to prevent compromise of a single authentication factor that allows access into SWIFT systems, by implementing multi-factor authentication. Hence RSA authentication planned to roll out for all Swift apps

Role: Service Analyst

Responsibilities:

●Perform Joiners, Movers and Leavers operations effectively.

●Handle all high risk payment applications. Predominantly Cyberark, SWIFT applications

●Developing and delivering technical training designed to enable JML Process.

●Identifying the risks involved in the JML process and communicating the risks to the appropriate team.

●Create Knowledge guides for the JML applications to simplify the process and train the team accordingly.

●Assist with Provisioning/Deprovisioning, Certification and Remediation processes

●Determine feasibility of requests within time and cost constraints.

●SME for SLX JML.

●Develop, implement and maintain policies, procedures, training plans and a list of application enhancements and changes, ensuring appropriate analysis and application use if execution is required.

●Key role in Application On-Boarding for UAS applications

●Incident Management for access provisioning Team - Root cause Analysis for UAS incidents

●UAT, KPT for SLX RBAC JML (Access requesting console)

●Internal Audit support for SWIFT and high risk payment applications

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