Administrator, Data Capturer

NDV

OBJECTIVE

My ambition is to obtain a

position where I can

maximise my 10+ years of

customer service,

administration, and

banking/financial

experience. I aim to not

only meet your company’s

objectives but take it to the

next level!

SKILLS

With my naturally engaging

personality and team spirit,

I have great communication

and organisational skills,

time management, self-

motivation and am adept at

calming down

the most irate client!

NATASHA DE VRIES

CUSTOMER SERVICES PROFESSIONAL ADMINISTRATOR

****************@*****.*** · 072-***-****

EXPERIENCE

DATA VERIFICATION CO-ORDINATOR • CAPESPAN • FEB 2019 TO 30 SEPTEMBER 2019

Oversee queries regarding intakes, verify intakes clearing, capture intakes as received from depots as well as recons. DATA VERIFICATION CO-ORDINATOR• CAPESPAN • APRIL 2018 TO 30 SEPTEMBER 2018

Oversee queries regarding intakes, verify intakes clearing, capture intakes as received from depots.

SENIOR CUSTOMER SERVICES CLERK• ABSA BANK • FEB 2017 TO JUNE 2017, JANUARY 2006 – MARCH 2016

Liaison with clients and customers; resolving queries within departments; overseeing investments, digital and

international banking; overseeing personal loan queries; stand-in for branch administrator and overseeing all operations.

BROKER SECRETARY• FINANCIAL WORKSHOP • JULY 2003 TO SEPTEMBER 2005

Liaison with clients; general office administration. JUNIOR CLERK • PLASTI MULTI HANGERS – MARCH 1995 TO JULY 1997

Office administration and receptionist.

NDV NATASHA DE VRIES

CUSTOMER SERVICES PROFESSIONAL ADMINISTRATOR

****************@*****.*** · 072-***-****

2

EDUCATION

DEGREE • NQF7 • BANKING

2015/2016

CERTIFICATE • NQF5 • BANKING

Learnership Via Bank Seta, Feb 2014 – Nov 2015

DIPLOMA • SALES

Sales Academy, Jan 2013 – April 20

DIPLOMA • INFORMATION TECHNOLOGY

PC Training & Business College, Jan 2001 – Nov 2002 ACHIEVEMENTS

BEST CUSTOMER SERVICE AWARD • 2013

Recognised for efficiency, competency and friendly disposition Issued by Absa Bank

BEST CUSTOMER SERVICE AWARD • 2014

Recognised for efficiency, competency and friendly disposition Issued by Absa Bank

BEST CUSTOMER SERVICE AWARD • 2015

Recognised for efficiency, competency and friendly disposition Issued by Absa Bank

NDV NATASHA DE VRIES

CUSTOMER SERVICES PROFESSIONAL ADMINISTRATOR

****************@*****.*** · 072-***-****

3

REFERENCES

Zulpha Adams, Data Supervisor, Capespan

Tel: 083-***-****

Bonita Hickley, Line Manageress, Absa Bank

Tel: 021-***-****

Lyanda Foster, Branch Administrator, Absa Bank

Tel: 021-***-****

Contact this candidate