Receptionist Directory
Resume:
Phumeza
Similo
Experience
****–Present
Senior Associate• Technical Support Consultant • WNS Global Services
Duties at Technical Support.
Provide fault reporting and tracking progress for both single line, DSL & number testing.
Report cable damages.
Provide technical support of DSL and Telkom internet as a Internet Service Provider.
Duties as a Senior Associate
Updating customer information on the Telephone Directory Services.
Amending and assisting with listing of customers information on the Telkom Directory.
Assisting with providing requested business information to customers.
Coaching and dong skill sharing with new agents in the department.
2018–Present
Senior Associate• Receptionist • M Altron Accounting Services
Duties as Receptionist at M Altron Accounting Services
Assist with filling and administration duties.
Capture information from the source document to the system.
Assistance with printing and faxing document.
Responding to emails and internet application.
Answering of calls directed to the company.
Education
Walter Sisulu University, Potsdam, East London, 5200
Business Analysis.
Information Systems.
Staticstics.
Enterprise System Technology.
References
Ms. Wendy Mahlangu
WNS Global Services
Team Leader: Operations
Mrs. Raziya
WNS Global Services
Team Leader: Operations
Mr. Myathaza
M Altron Accounting Services
Manager
15c Muller Street South,
Buccleuch
Sandton
2090
071******* / 071031270
************@*****.***
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