Personal Assistant Sales Representative

Troy Delacruz

** ******** ** ***********, ** ****8

Phone: 413-***-**** Email: ***********@*****.***

Education:

-Holyoke Community College, Holyoke MA

-Enrolled in Human Services Associate Degree Program- 2016

-Certificate in Human Services awarded June 2012

Experience:

ORA Care 3/2012-present

Summary:

Accomplished professional possessing an understanding of customer relationships and business operations. Successfully improved operational efficiency whilst managing resources and expenses. Managed budgetary restraints to ensure maximum profitability.

Skills:

Management Complaint Handling

Sales Customer Service

Oracare INC

Sales Representative/ personal assistant/Management

My responsibilities include ordering inventory, HR responsibilities, were to help attain new customers ex. putting out posters, posting online information about ora care and what services we offered patients. Kept ora care patients aware of any new services or events that were being offered like classes we held monthly. Also made daily phone calls to remind patients of up coming appointments and rescheduling if needed.

Metro PCS, Springfield, Mass 3/2012-7/2015

Sales Representative/ Management

Responsibilities Include: Money transactions, bill payments, maintain computerized inventory, setup new accounts, rebates, setup posters with displays, maintain store, and selling of merchandise. I am the key holder to the store and go to monthly trainings where I became more knowledgeable about upcoming events, promotions and merchandise. Some accomplishment was when I won a contest between the stores here in western mass and Boston selling the most LG phones in a week. Also when I became part of managment one of my main roles were to train other upcoming managers, oversee trainings and many other important store activities.

The Good Dog Spot, Chicopee, Mass 11/2011-3/2012

Dog day Care Attendant

Assess dog behavior and interactions with other dogs, teach commands and correct any negative behaviors they learned with hard work and patience. I also had trainings about dog behavior and their body language.

Halls Landscaping/ Misty Valley Farms, Southwick, Mass 07/2005-present

Landscaper

Responsible for lawn care, mulching, tree cutting, farm animal care and wood chipping. This is usually a seasonal job for me. In the Spring/Fall I would do mostly clean ups. During the winter I helped shovel snow for businesses and home owner parking lots. I also took ice from the roofs.

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