Texarkana Public Relations

Resume of: Jade Noelle Plunkett Customer Service, Public Relations, Problem Solving

*** ******** ** *** # *** ~ Wake Village, Tx ~ 903-***-**** ~ ***.**@*****.***

SUMMARY Extensive Customer Service, Public Relations, Problem Solving, & Multi-Tasking Skills.

Goal: Working with the Opportunity for Fair Merit Compensation & Advancement Possibilities.

Seeking: Office, Administrative, Secretarial, and Dispatching.

EDUCATION Niceville Senior High School; Niceville, Florida 32578 GED

Texarkana College; Texarkana, Texas 2013-2014

Degree Program: A.S. in General Studies w/Applied Sciences.

Skills, Special Study, & On-the-Job Training:

Customer Service, Public Relations, Demonstrated Ability to Bring Calm to Problem Situations.

Quick Problem Solving & Multi-Tasking Skills; Outgoing; Winning Personality; People Person.

Computer & Office Machine Skills; Copier-Fax-Scanner, Printers; Shipping, Receiving, Warehousing.

Multi-Line Phone Systems; Receptionist; Call Screening; Dispatching; Order Taking; Filing; Typing.

Industrial Production Large Press Machine Operation (Manufacturing Plastic Parts & Trays).

Safe-Serv Certificate in Food Management (Valid through 2020; Certified to Manage).

EMPLOYMENT The Big Event Party Rentals / Astro Jump; Texarkana, Texas. 2018-2020

Receptionists.

Answering phones, filing, and responding to emails. Assist customers with booking their events.

Titan Freight. 2018

Dispatcher.

I was a Dispatcher for Amo/ Mrs. B. Schimm at the Summer Hill Square in Texarkana.

I worked there a short 6 months. We were both understanding and on good terms when I left.

The Old Florida Fish House; Santa Rosa Beach, Florida May – August - 2016

Server / Bartender (On the Back Porch during A.M. Shift).

Cordially & Cheerfully Assisted Customers with Multiple Food Service & Fine Dining Amenities.

Efficiently Fielded & Answered Customer Inquiry; Prepared & Presented Customer Tickets.

Properly Served Food, Coffee, Tea, & Salads; Cleaned Server Station; Organized Server Duties.

Operated Commercial Coffee Makers, Bread Warmers, Cleaning Utensils, & Carrying Trays.

Harte Hanks; Texarkana, Texas July 2014-August 2015

Fed-Ex Ground Trace Agent.

Assisted Customers Concerning Packages Lost in Shipment; Corresponded with Shipping Hubs.

Investigated Driver Mis-Directed Packages; Functioned as Problem Solver & Multi-Tasker.

Responsible for a Full Agent Case Load; Made 80+ Outgoing & Numerous Incoming Calls per Shift.

Operated Multiple Computer Monitors; Typed Notes from All Calls; Resolved & Closed Cases.

Metro PCS; Texarkana, Texas 2013

Sales / Assistant Manager.

Open & Close Store; Accepted Phone & Utility Payments; Sold Phones, Plans, & Asurion Insurance.

D.F.I. (Detroit Forming, Incorporated); Nash, Texas 2010-2011

Operator.

Safely Operated Large Industrial Production Presses; Produced Plastic Pans & Serving Trays for Food.

Properly Stacked & Packed Pans & Trays into Boxes; Labeled the Boxes & Made Ready for Shipping.

IMPORTANT Excellent Professional References & Additional Documentation Available Immediately Upon Request.

Rob Farnum – Cooper Tire – Known 10+ years – 903-***-****

Charles Mills – Retired USPS/Postmaster – Known 7+ years – 903-***-****

Larry Thornton – Retired – Sales – Known 10+ years – 903-***-****

Ken McClain – Owner – The Big Events – Known 10 + years – 903-***-****

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