Mechanical Engineer
Resume:
PROFESSIONAL PROFILE
A young engineer with * years overall experience, who is determined and passionate to learn, work hard and succeed. I am excited to face new challenges and expand my knowledge.
WORK EXPERIENCE
SALES AND SUPPORT CONSULTANT
Mukuru.com (South Africa)
November 2019 – Current
Key Functions & Responsibilities:
•Assist customers who call the contact centre.
•Resolve product or service problems by clarifying the customer's complaint.
•Determining the cause of the problem; selecting and explaining the best solution to solve the problem.
•Expediting correction or adjustment; following up to ensure resolution.
•Identify and assess customers' needs to achieve satisfaction.
•Build sustainable relationships of trust through open and interactive communication.
MECHANICAL TECHNICIAN
Gweru City Council - (Zimbabwe) October 2016 - October 2017
Key Functions & Responsibilities:
•Provided technical support to artisans on mechanical and electric-powered plant equipment.
•Analysed data on thermal, electrical and mechanical equipment.
•Spearheaded a project of redevelopment, testing and designing of an electric powered vehicle scissor jack.
•reading
DIESEL PLANT FITTER INTERN, AT (CMED)
Central Mechanical Engineering Department-Heavy Equipment Workshop (Zimbabwe)
August 2013 – December 2013
Key Functions & Responsibilities:
•Maintenance and servicing of plant equipment.
•Verified all plant and machinery performances by conducting test drives/runs and adjusting controls and systems as necessary.
•Diagnosed machine defects using CAT Electronic Technician.
•Complied with mine safety requirements by testing engine, safety and combustion control standards.
•Kept shop equipment operating by performing Preventive Maintenance.
WORK EXPERIENCE
DIESEL PLANT FITTER INTERN
Nicnel Plant and Equipment (Zimbabwe) January 2013 – August 2013
Key Functions & Responsibilities:
•Corrected all plant and machinery deficiencies by removing, repairing adjusting, overhauling assembly, disassembly and replacing major components.
•Maintenance and servicing hydraulics and pneumatics on plant equipment.
PROFESSIONAL ATTRIBUTES
•Natural curiosity which leads to a desire to solve problems
•Attention to detail
•Can do attitude and l do not believe in loses, only lessons
•Highly organized and motivated
•Interpersonal and leadership skills
•Design and redesign
•Leadership
•Problem solving
•Creative thinking and improving existing idea or machinery
•Creativity and analytical skills
REFERENCES
Mr Isaac Machesu
Dean of Studies – Gweru Polytechnic
*****@*********.**.**
Mr Walter Kohlhofer
Head of Mechanical Engineering – Cape Peninsula University of Technology
**********@****.**.**
Anisa Wessels
Head of Contact Center – Mukuru.com
*****@******.***
SKILLS
MS Office Suite & SolidWorks
Project Management
Ability to develop innovative solutions
Responding immediately to equipment breakdowns
Fixing faults or arranging for replacements to be installed
Collaborate with team regarding electromagnetic and mechanical design concepts and lead functional testing
Provide technical support during assembly and installation of equipment
Produce standard designs using CAD software and create assembly prints, mechanical drawings and fabrication specifications
Modify designs to correct operating and production issues
Perform a full lifecycle product development (design, develop, test prototypes, manufacture and implement)
Design systems and components that meet needs and requirements
Conduct experiments methodically, analyse data and interpret results
Identify, formulate and produce effective solutions to emerging problems
Evaluate final product’s overall performance, reliability and safety
Prepare product reports and documentation
BD CREATIVE
Contact this candidate