ALICIA MARTIN
Denton, Texas 940-***-****
************@**.***.***
PROFESSIONAL PROFILE
Sophomore Biochemistry major with strong understanding of customer relationship management, copywriting, and sales and marketing techniques. Hardworking individual with 2 years of copywriting and sales experience who thrives in challenging, fast-paced, and value orientated settings. Seeking a position in the digital marketing industry to build upon current skillset and to further my knowledge and understanding of the corporate realm. CORE COMPETENCIES (Soft Skills)
Interpersonal Skills Analytical Verbal Presentation Detail Orientated Strong Written Communication TECHNICAL SKILLS (Computer Software packages/programs) Microsoft Office Social Media Marketing Copywriting Search Engine Optimization EDUCATION
Bachelor's of Science in Biochemistry
University of North Texas, Denton, TX Expected Graduation Date: Dec 2024 EXPERIENCE
TRUCKING FUNDER October 2020 – June 2021
Trucking Funder is a Financing and Logistics firm that specializes in offering long and short haul equipment, SBA (Small Business Administration) Loans, and USDA (United States Department of Agriculture) loans to business owners. The company also offers dispatching service to truck owners. Operations Manager Bedford, Texas
• Consistently made 200 outbound and inbound sales calls on Vonage Business, exceeding the targets provided of maximum 5 interested clients a day.
• Worked directly with customers through the entire lending cycle from loan application to loan closing.
• Utilized multitasking abilities to effectively manage the dispatching team of 5 individuals who dispatched for over 25 owner operators, while simultaneously maintaining accurate customer records, sales development activities in HubSpot & Pipedrive, and the training of all new agents on board. NEXUS CORPORATION August 2019 – November 2019
Nexus Corporation is a software house that specializes in offering digital solutions to business in Pakistan and Globally. Web Content Executive Karachi, Pakistan
• Generated clear and strategic marketing web copy worth 3000 words daily to promote the company’s services.
• Incorporated SEO based keywords in the required documents to ensure high ranking on Google.
• Generated high quality articles and blogs for Hayvine (700 words daily) to get AdSense for the company.
• Maintained the quality of content generated by fellow colleagues by editing and proof-reading up to 2000 words per day.
SAMITIVEJ SRINAKRIN HOSPITAL February 2019 – May 2019 Samitivej Hospitals, part of Bangkok Dusit Medical Services (BDMS), are a leading group of private hospitals serving both Thailand and the ASEAN (Association of Southeast Asian Nations) region. Medical Internee Bangkok, Thailand
• Developed and maintained computerized record of over 300 patients in the ICU & PICU, in the hospital’s CRM.
• Prepared daily reports of patient activity, medication, and medical procedures, to inform the nursing staff and the hospital management of the medical status of patients, and to facilitate the patients with better services and quality initiatives accordingly.
• Contacted Embassies and families of foreign patients to better address the immigration needs and status of patients who had become critically ill while being tourists in Thailand. CONNEXIONS June 2017 – August 2017
Connexions is a trading company that imports products from Dubai and retails it to 5-star hotels in Pakistan. Administrative Internee Karachi, Pakistan
• Analyzed monthly balance sheet accounts on Excel for corporate reporting of administrative duties for a staff of over 100 employees.
• Learned to generate financial statements and facilitated account closing procedures each month on Excel. LEADERSHIP, CAMPUS & COMMUNITY INVOLVEMENT
Community Service, Camps International Cambodia January 2017 – January 2017
• Volunteered for labor extensive work such as weeding and creating brick walls to build a library in a local school in Cambodia.
• Interacted with the locals to get a better understanding of their lifestyles and struggles.
• Taught English to local children in Cambodian schools. Community Service, Madadgaar Social Welfare Organization June 2018 – July 2018
• Registered complaints of domestically abused women, tortured/exploited men, women, and children in work settings, thefts, robberies, forced conversions, and all other forms of crimes.
• Created case reports and presented them to the team of Humanitarian Lawyers on board that could help these individuals fight their cases free of charge.
• Received calls via Madadgaar helpline and reported cases of abuse or emergency to the concerned authorities such as police or health care individuals to provide urgent care to victims of abuse. Volunteer, Mangrove Plantation Drive Thailand April 2016 - April 2016
• Planted over 100 mangrove trees on the Guld of Thailand for 3 continuous days to curb the issues of erosion due to climate change and degradation due to shrimp farming.