Electrical Engineer Service Porter

Shant Seferian

Headlines:

Address: Sterling Heights, MI

Cell: 586-***-****

E-mail: **********@*****.***

BSc. Degree (Electrical Engineer), Hardworking and dedicated individual seeks to apply skills and experience to help, contribute to the success growth of our service team company, learn fast, ability to lead.2 year’s automotive factory quality & production supervisor, valid chauffeur license with DOT valid till Jun/2021

Microsoft office programs (word, excel, outlooks)

Authorized to work in the US for any employer authorized to work in the US for any employer

Work Experience

Test Driver/Evaluator PDWORKFORCE/Roush

From 2019 to Present-Test driver (evaluator)

Started with Roush/ PDW at Allen park-ford facilities then transferred to Roush/Auburn hill – FCA cars.

Driving DOT trucks, SUV’s, Sedans’, electric vehicles (EV), certain duty cycle sheets were provided with each test drive schedule, follow the instructions as recommended, write down any issues appears, heard, observed during test driving, checked all emergency warning light came on while driving and communicate with the desk office to update them for each vehicle case, especially check engine light, rear cameras, u-connect and other major issue which are happen during the test drive.

This job is only doing at Saturdays’ and Sundays’, its part time.

Quality Control + Service Loaner Director SUBURBAN COLLECTION/ Jaguar .Land Rover

Troy, MI

From Oct 2017 to Present

Started this job as an porter till Jan18, then got a promotion and became lead porters and service loaners director(managing all loaners, their contracts with the costumers, maintain the loaners, prepared new loaners to service department, signed them in fleet system,communicate with main office for the new registrations, and any other issues),managing the service lane and took all service writers instructions for picking up or delivery costumer cars or loaners, managing the wash bay with all materials needed with the provided company, plow the front and back yard during snowing days and maintain the area by salting, plowing drive ways.

Add to my previous duties, I started my QC job, by road test serviced cars need to be to test, find any issues after their done and discuss it with the tech. for any issues during the driving, in order to get the ideal result for the test.the most important testing serviced cars which they are related to check engine lights, backup cameras, front and rear sensors, overheating, coolant leaks, EVAP issues. Monthly there is a Quality reports report have to done for both serviced Jaguar and land rover cars mentioned all the details which includes (type of service, VIN No., service date, explain the car repair order for the serviced car, how its repaired and maintained,)., these reports were submitted to JLR main web sites.

Add to jobs list I manage the service shop according to a given scheduled to porters to keep it clean, maintained and organize with service manager for any given instructions and follow them.

Test Driver / Vehicle Evaluator MARTIN Technologies

New Hudson, MI

From October 2015 to August 2017

Drove OEM pre-production vehicles to evaluate the performance on the road.

Perform brake testing for Automotive OEM and Automotive supplier Perform DTV (Disc Thickness Variation) testing for FCA vehicles, the job was including computers reading results while driving, evaluate CVT (Continues Variable Transmission) units for Nissan vehicles. Submit vehicle testing report after each shift for general performance evaluation.

Drive hours shift; 8 - 12 hour-shift.

Drive mixed route (Highway, City, and suburbs).

Drive all-highway route with extra weights in the vehicles.

Drive Segment C and Segment D vehicles for brake testing purposes.

Delivery Driver/Pro-Med Delivery

Royal Oak, MI

From August 2016 to December 2016

Trained and supervised mailroom staff of three to five employees.

Scheduled and supervised bulk mailing in excess of 200 pieces of (payroll checks). Upgraded mail tracking system, Deliver mail to customer service, Handled all requisite paper-work for change address, Provide all n notifications to the call center to make sure the mail (payroll checks) delivered in secure mode.

VERSAR INTERNATIONAL - Baghdad, IQ

From October 2007 to October 2009

Baghdad/Iraq

Includes but are not limited to:

Plan and perform audits to confirm internal compliance with approved Capital Policy and Procedures for Design and Construction. Evaluate the adequacy and effectiveness of management controls.

Plan and perform detailed audits to confirm vendor compliance with contracts, change orders and purchase orders.

Establish initial contact with management, designs and establish the audit plan, coordinate and conduct the audit and report results to management.

Conduct follow-up audits to review and evaluate the adequacy of management responses to identified audit issues.

Facilitate and assist the efforts of external auditors and consultants.

Furnish analyses, recommendations, counsel, and information to management concerning activities reviewed.

Identify opportunities for reducing construction costs or improving processes.

Property management

Baghdad/Iraq

From Dec.2004 to Oct 2007

I managed local properties which related to inspects properties, signed rental agreements, follow the electric and water bills and pay, upgrade the properties which they need to (paint, electric, swage, and landscape).

Maintenance Technician/Supervisor/driver

IOM -international Organization/one of United Nations organizations

Baghdad, Iraq

From July 2003 to November 2004

Maintain generators at office, maintain the building, lot attended and service porter under schedule (oil change, tire rotations), provide data sheet in each car and check the gas payment and driven miles, Morning shift Drive.

Supervisor and Quality at assembled car factory

Baghdad, Iraq

From 1999 to 2001

Worked as assembly worker at car factory, we were installed front and rear bumpers, exterior trims, batteries, store them according to VIN no.

Education

Bachelors in Electrical and Electronic Engineering

University Of Technology - Baghdad, IQ September 1990 to October 1998

Skills

Exceptional interpersonal skills, both written, and verbal. Strong ability to multi-task in a fast- paced environment. Motivated toward achieving set goals, and deadlines in a timely manner. Professional and energetic work attitude. Customer service and team player

Outstanding communication and presentation skills. Exceptional Excellent organizational ability& attention to detail Appositive, outgoing, and enthusiastic personality Comfortable with the fast a fact paced, frequently changing environment Innovative thinker who is not afraid to try new ways of doing jobs.

Process Improvement

Certifications(trainings) and Licenses

Class C Michigan driving license

Hazardous communication

Safe driving

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