MALIK

YOUNG

*** ****** ******, ******* ** *****

256-***-****

adoolw@r.postjobfree.com

I AM A TEAM PLAYER WITH EXCELLENT COMMUNICATION SKILLS, HIGH QUALITY OF WORK, AND HIGHLY SELF-MOTIVATED. I CURRENTLY HAVE 8+ YEARS OF STRONG CUSTOMER SERVICE EXPERIENCE WITH A DESIRE TO ASSIST PEOPLE WITH THEIR CONCERNS OR INQUIRIES. I AM VERY INDEPENDENT, INNOVATIVE, AND DRIVEN WITH THE DESIRE TO MOVE FORWARD WITH MY LIFE HAPPILY AS I APPLY MY SKILLS IN ALL AREAS OF MY LIFE.

EXPERIENCE

DECEMBER 2019- FEBRUARY 2021

ACCEPTANCE JANITORIAL (ALABAMA DEPARTMENT OF HUMAN RESOURCES)- (GADSDEN, AL)

(JANITOR)

PERFORMING CLEANING DUTIES SUCH AS SWEEPING, DUSTING, & MOPPING ALL FLOORS. REMOVING ALL TRASH AND DEBRIS OUT OF THE WORKER’S OFFICES, BATHROOMS, AND OTHER COMMON AREAS SUCH AS THE KITCHENS AND CHILDHOOD HOLDING ROOMS. DAILY KEPT ESSENTIAL ITEMS STOCKED AND RESOLVED ANY SPILLS AND OTHER ISSUES.

MAY 2018-FEBRUARY 2019

CRICKET WIRELESS- (OXFORD, AL)

(SALES ASSOCIATE)

ASSISTED CUSTOMERS WITH THE ACTIVATION OF CELLULAR SERVICE/PLANS AND PROVIDED TECHNICAL SUPPORT. MAINTAINED AND SURPASSED SALES QUOTA. DAILY OPENED THE STORE BY CLEANING, DEPOSITING MONEY AT THE BANK, AND MAKING SURE ALL DISPLAY PHONES ARE ALL IN FUNCTION. CLOSING THE STORE BY CLEANING, CLOSING OUT THE REGISTER TERMINALS, AND MAKING SURE ALL DOORS ARE LOCKED.

NOVEMBER 2017 –MARCH 2018

VIIZ COMMUNICATIONS- (ANNISTON, AL) (NO LONGER IN OPERATION)

(CALL CENTER REPRESENTATIVE)

DIRECTED INCOMING CALLS FROM CALLERS TO THE CORRECT LISTING IN WHICH THEY WERE SEEKING. PROVIDED CALLERS WITH DIRECT CONNECTION TO FRIENDS, FAMILY, AND BUSINESSES. PROCESSED 911 CALLS INTUITIVELY AND WITH CONSCIOUS RESPONSE WHILE PROVIDING CALLER WITH COMFORT UNTIL THE CORRECT PROVIDERS ARRIVED TO THEIR LOCATION

SEPTEMBER 2016-OCTOBER 2017

WALMART SUPERCENTER – (GADSDEN, AL)

(UNLOADER/STOCKER/CASHIER)

UNLOADED ITEMS FROM FREIGHT TRUCKS AND STOCKED THEM IN THE CORRECT DEPARTMENTS INCLUDING GROCERY, GENERAL MERCHANDISE, & PHARMACY. ASSISTED CUSTOMERS WITH PURCHASES, QUESTIONS, AND PROCESSED TRANSACTIONS USING MULTIPLE FORMS OF PAYMENTS INCLUDING CHECKS, DEBIT CARDS, AND CASH PAYMENTS.

MAY 2014-AUGUST 2014

YMCA- (GADSDEN, AL)

(LIFEGUARD)

MAINTAINED A SAFE AND SECURE SWIMMING AREA BY ENFORCING & ABIDING TO THE RULES AND REGULATIONS. DAILY MAINTAINED AN INTUITIVE APPROACH TO RECOGNIZE EMERGENCIES AND RESPOND IMMEDIATELY.

CLEANED THE POOL BY REMOVING DEBRIS ON TOP AND ADDING CHEMICALS SUCH AS CHLORINE AS NEEDED.

Skills

Type 60WPM • Proficient & Certified in Microsoft Office (Word, PowerPoint, Excel, & Publisher) • HTML Website creation and Design • Team player • Excellent time management skills • 8+ Years of customer service • CPR Certified • Proficient in Computer & Technology Applications • Great observation, organization, & listening skills.

Education

MAY 2016

High School Diploma – Gadsden City High School

MAY 2017-MAY 2018

Computer Science- Gadsden State University

References

Cheryl Wilson (Acceptance Janitorial) 256-***-****)-Supervisor

Pamela Curry(Calhoun County Vocational Rehab (1-800-***-****)-Mentor

Marisa Rimpsey (Anniston High School) 256-***-****) Mathematics Tutor & Mentor

Contact this candidate