TIFFANY SPAULDING
Grants Pass, OR 97527
Email · ********************@*****.***
Dedicated Service Representative motivated to maintain customer satisfaction and contribute to company successes. Proven ability to establish rapport with clients and exceed customer expectations. Reliable and driven, with strong time management and prioritization abilities.
EXPERIENCE
2005
HR DIRECTOR, SaGA
Responsible for the smooth and profitable operation of the company's human resources department. I supervised and provided consultation to management on strategic staffing plans, compensation, benefits, training and development, budget, and labor relations.
2009
COOK, bREEZE iNN
Entrusted to measure and assemble ingredients for menu items, collaborated with the Executive Chef and Cooks to prepare meals during our dining hours.
Maintain accurate food inventories. Properly store food items at appropriate temperatures, Rotate stock items as per established procedures, restock kitchen for subsequent shifts.
Ensure that the food prep area and kitchen are cleaned and sanitized at the end of shift.
2009
General Manager, Troxell’s
Provide direction to employees regarding operational and procedural issues.
Interview hourly employees.
Direct hiring, supervision, development and, when necessary, termination of employees. Conduct orientation, Explain the Troxell’s Philosophy and oversee the training of new employees. Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews. Maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare schedules and ensure that the restaurant is staffed for all shifts.
2011
Bartender, Henry Restaurant
Coordinated staff working in a bar, maintained inventories, ordering drinks and supplies, developing new recipes, solving customer complaints, managing cash drawers, and organizing special occasions such as parties and banquets.
2012 Office Manager, Action Appliance position is responsible for managing the day-to-day operations of our fast-pace Dispatch, Parts, and Billing departments. accountable for maximizing office efficiencies, human resources, and general oversight and improvement of everyday office procedures.
2017Owner/ Office Manager, Poor Boys Automotive Repair and Sales
Effective communication skills, detailed oriented to track returns and credits.
Shop around for best price and delivery before ordering parts.
Answer phone, take messages, return all phone calls, take accurate notes and check the email periodically, collect monies, track all account receivables and payables.
Send reports of the daily income at EOD.
Maintain records from account information from Shop Manager from the auto parts store, vendors and auto dealers.
Enter all information in designated folder.
2018FOH MANAGER, The Rookery Café.
In charge of inventory, stocking, food service, prep for day shift, cashier, take food. orders, help with events, catering, making back up stock of Chai, and cold brew coffee and making espresso drinks
SKILLS
Sales expertise
Goal oriented
Team player/ Leader
Energetic
MS Office Proficient
Excellent work ethic
Motivated
Friendly