JENNIFER ANNE SACHSE
Nampa, Idaho
**********@*****.***
Nampa, Idaho 83687
Authorized To Work In The United States For Any Employer
Work Experience
Ordering Specialist II
SYNQ3 Restaurant Solutions - Colorado Springs, CO
February 2020 to Present
I take incoming calls for Red Lobster & Portillo's restaurants remote, customer service, taking guests order, upselling, reading order back, taking credit card information, data entry, submitting orders, verifying orders with contacting locations/ guests, researching, multi-screen monitors.
Outreach Educator I
EviCore Healthcare - Colorado Springs, CO March 2018 to February 2020
I take incoming calls from our clients wanting to set up an appointment for their next Dr. Appointment. I contact Dr. Offices, nurses stations, billing & also Insurance companies to verify coverage.
Order Entry Clerk
Schlage Lock Co - Colorado Springs, CO June 2015 to December 2018
Data Entry, processed over 300 lock orders daily for customers throughout the United States. Proofread orders at the end of the day.
Bakery Clerk/ Food Court Clerk
Costco Wholesale - Colorado Springs, CO
April 2013 to February 2016
February 2018 Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands.
Wrote order supply requests to replenish merchandise.
Proofed, folded and baked 300 croissants daily.
Rolled, cut and shaped dough to form bread, rolls, cookies, muffins, pies and other baked goods. Offered product samples and answered product questions for wholesale customers.
Designed appealing product displays.
Safely operated oven, proof box, mixer, dishwasher, rack washer, pallet jack. Maintained current knowledge of pricing, ingredients and product availability.
Head Clerk/ Manager
Safeway - Colorado Springs, CO January 2004 to March 2014
Colorado
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Completed daily deposits.
Directed and supervised employees.
Stocked and restocked inventory when shipments were received.
Completed weekly schedules according to payroll policies.
Trained staff to deliver outstanding customer service, Interviewing and hiring new employees
Ultimate Medical Academy - Colorado Springs, CO April 2020 to Present
High School Diploma
Casa Roble Fundamental High School - Orangevale, CA
•Retail Management
•Microsoft Outlook
•Administrative Experience
•Mentoring
•Cash/Credit Card Handling
•Medical Scheduling
•Insurance Verification
•Attention To Detail
•Medical Records
•HIPPA
•Microsoft Excel
•Microsoft PowerPoint
•Merchandising
•Human Resources
•Bookkeeping
•Intake Experience
•Customer Service
•Management
•Office Management
•Payroll
•Research
•Quality Assurance
•OSHA
•Microsoft Word
•Sales
•Financial Report Writing
•Accounting
•Upselling
•Organizational Skills
•Decision Making/Problem /Solving
•Time Management
•Remote Work
•Customer Service
•Hiring Recruiting
•CRM Software
•ICD-10
•CPT Coding
•Data Entry
ASSESSMENTS
Customer Focus & Orientation — Highly Proficient
March 2020
Responding to customer situations with sensitivity.
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.