Industrial Training German
Resume:
Mr. Prathamesh Shashank Patil
Address : “Adhishree”, Pimpal bhat,
Papdi, Vasai (West)
Tal.:- Vasai, Dist. Palghar.
Pin No - 401207.
Contact :+91-025*-******* (R)
Email : **************@*****.**.**
Career Objective:
To contribute my knowledge and skills as an individual and as a team member to developed customer relations, managerial and accounting skills to a challenging position in hotel management and help in achieving overall organizational goals. Seeking for a challenging career with a continuously growing hotel or organization which will utilize and develop abilities, skill and education in product hotel, proceessing, purchasing and buying and to develop, motivate, lead and encourage the productivity. To contribute developed customer relations, managerial and accounting skills to a challenging position in hotel management.
Summary of Educational Qualifications:
Passed B.Sc.H.S (Bachelor’s in Hospitality Studies) with 1st Class in May 2010 from Viva College of Hotel and Tourism Management Studies.
Passed H.S.C Commerce in March 2007.
Passed S.S.C in March 2005.
Skills & Strength:
Smart Working,
Good Communication and writing Skills.
Excellent interpersonal and customer service skills.
knowledge of variety of beverages and food
Presentable Personality.
Function well in high stress atmosphere.
Ability to work independently and within a positive team environment.
Software Skills:
MS Office, MS Excel, MS Word,
Windows NT, Windows XP
Internet Explorer
Industrial Training:
ITC GRAND MARATHA, Mumbai – Dec. 2007 to Jan. 2008
ITC GRAND MARATHA, Mumbai – Apr. 2008 to Sept. 2008
oHandled all functions regarding food and beverage services which include restaurant, banquet rooms, lounges, kitchen and storage rooms.
oFront Office
oGot Opportunity to work for parties: PETA, At Ambani’s, Audi’s Q7 Launch, Lakme Fashion Week and Many other Celebrity parties.
Outdoor Banqueting :-
oTaj Lands End, Mumbai.
oSea Princess, Mumbai.
oImperial Banquets, Mumbai.
oJW Marriot, Mumbai.
oGrand Hyatt, Mumbai.
Work Experience:
9 years of experience
Tui Cruises – The New Mein Schiff 2 (Passenger ship) Jan 2019 - June 2020
Designation: Junior Steward
Tui Cruises is a German based, Joint venture cruise line of the German Tourist firm. Mein Schiff 1 is a Century-class cruise ship owned and operated by TUI Cruises. Previously, she cruised as MV Galaxy with Celebrity Cruises since 1996.In 2008, after some twelve years of service as Galaxy, she was renamed Celebrity Galaxy. In May 2009, she was transferred to the fleet of TUI Cruises, a joint venture between TUI AG and Celebrity Cruises' owner Royal Caribbean Cruises Ltd. She was renamed Mein Schiff on 15 May 2009 and Mein Schiff 1in November 2010.
Responsibilities Handled:
Ensures that all cruise line guests are comfortable and happy by maintaining exceptionally clean rooms and passageways.
Responsible for the smooth running in the allocated workspace.
Professional service according to given standards and guidelines
Expert and hygienic work to the highest hygienic standards
Participation in special events (promotions, brunch, farewell, welcome, parties etc.).
Careful handling of company property and maintenance of work materials and equipment
Compliance with hygienic and environmental standards in the field of work and life on board
Especially compliance with waste management on board to protect the environment
Compliance with internal regulations
In special situations also flexible use in other service areas
Carry out individual orders on instructions from the supervisor that are essentially part of his job or that result from operational necessities
Tui Cruises – The New Mein Schiff 1 (Passenger ship) April 2018 - Oct. 2018
Designation: Junior Steward
Tui Cruises is a German based, Joint venture cruise line of the German Tourist firm. Mein Schiff 1 is a Century-class cruise ship owned and operated by TUI Cruises. Previously, she cruised as MV Galaxy with Celebrity Cruises since 1996.In 2008, after some twelve years of service as Galaxy, she was renamed Celebrity Galaxy. In May 2009, she was transferred to the fleet of TUI Cruises, a joint venture between TUI AG and Celebrity Cruises' owner Royal Caribbean Cruises Ltd. She was renamed Mein Schiff on 15 May 2009 and Mein Schiff 1in November 2010.
Responsibilities Handled:
Ensures that all cruise line guests are comfortable and happy by maintaining exceptionally clean rooms and passageways.
Responsible for the smooth running in the allocated workspace.
Professional service according to given standards and guidelines
Expert and hygienic work to the highest hygienic standards
Participation in special events (promotions, brunch, farewell, welcome, parties etc.).
Careful handling of company property and maintenance of work materials and equipment
Compliance with hygienic and environmental standards in the field of work and life on board
Especially compliance with waste management on board to protect the environment
Compliance with internal regulations
In special situations also flexible use in other service areas
Carry out individual orders on instructions from the supervisor that are essentially part of his job or that result from operational necessities
Tui Cruises – The Mein Schiff 1 (Passenger ship) May 2017 - Jan 2018
Designation: Junior Steward
Tui Cruises is a German based, Joint venture cruise line of the German Tourist firm. Mein Schiff 1 is a Century-class cruise ship owned and operated by TUI Cruises. Previously, she cruised as MV Galaxy with Celebrity Cruises since 1996.In 2008, after some twelve years of service as Galaxy, she was renamed Celebrity Galaxy. In May 2009, she was transferred to the fleet of TUI Cruises, a joint venture between TUI AG and Celebrity Cruises' owner Royal Caribbean Cruises Ltd. She was renamed Mein Schiff on 15 May 2009 and Mein Schiff 1in November 2010.
Responsibilities Handled:
Ensures that all cruise line guests are comfortable and happy by maintaining exceptionally clean rooms and passageways.
Responsible for the smooth running in the allocated workspace.
Professional service according to given standards and guidelines
Expert and hygienic work to the highest hygienic standards
Participation in special events (promotions, brunch, farewell, welcome, parties etc.).
Careful handling of company property and maintenance of work materials and equipment
Compliance with hygienic and environmental standards in the field of work and life on board
Especially compliance with waste management on board to protect the environment
Compliance with internal regulations
In special situations also flexible use in other service areas
Carry out individual orders on instructions from the supervisor that are essentially part of his job or that result from operational necessities
Tui Cruises – The Mein Schiff 2 (Passenger ship) Oct 2015 - Jul 2016
Designation: Assistant Steward
Tui Cruises is a German based, Joint venture cruise line of the German Tourist firm. The Mein Schiff 2 is a cruise ship of the shipping company TUI Cruises .
Responsibilities Handled:
Entered reservations into the hotel's reservation system.
Poured wine and completed table-side preparations of salads and lit cherries jubilee.
Assigned servers to specific sections for each shift.
Ensured every customer received quality service.
Focused on quality customer-service delivery by all dining room staff.
Greeted customers as they entered the upscale fine dining establishment within the hotel.
Tui Cruises – The Mein Schiff 3 (Passenger ship) Nov 2014 - Aug 2015
Designation: Assistant Steward
Tui Cruises is a German based, Joint venture cruise line of the German Tourist firm.The Mein Schiff 3 is the first cruise ship building new dikes of the shipping company TUI Cruises (joint venture of the German TUI AG and the Norwegian-American Royal Caribbean Cruises Ltd.).
Responsibilities Handled:
Took reservations and entered them into the Cruise's system.
Greeted guests entering into the fine dining establishment.
Assigned dining service duties to servers and assigned sections.
Prepared table-side presentations.
Focused on quality customer-service delivery by all dining room staff.
Greeted customers as they entered the upscale fine dining establishment within the hotel.
The Trident, Bandra Kurla Complex, Mumbai Feb 2012 – Feb 2014
Designation : Senior Butler (Responsibility level 9)
The Trident Bandra Kurla Mumbai is a stunning 5-star hotel ideally situated just a 30-minute drive from Chhatrapathi International Airport, 20 minutes from Sahara Domestic Airport and 40 minutes from the Western Railway Terminus. This accessible hotel provides luxury accommodation and all of the top-class amenities you expect from a 5-star hotel while still reflecting the vibrant culture and atmosphere of Mumbai.
Responsibilities Handled:
Personal Butler for:
- Mr. Shahrukh Khan, Bollywood Actors,
- Mr. P.Chidambaram, Finance Minister, India
- Mr. R.S.Sharma, Chairman Of ONGC,
- Mr. Rajpal singh, MD Of Audi Asia pacific.
Had also work with Maya (India Cuisine)
Worked for In Room Dinning.
The Oberoi Udaivilas, Udaipur Oct 2010 – Nov 2011
Designation:Food & beverage Service Assistant (Responsibility level 9)
Oberoi Hotels & Resorts is synonymous the world over with providing the right blend of luxury, warm service and quiet efficiency.The Oberoi Udaivilas, Udaipur is located on the banks of Lake Pichola in Udaipur of Rajasthan.
Responsibilities Handled:
Assist in the food & beverage operations. Also make sure possessions are in good, working conditions.
Handled all functions regarding food and beverage services which include restaurant, banquet rooms, lounges, kitchen and storage rooms.
Work for below restaurants in Udaivilas:
Udaimahal
Suryamahal
Chandni
Maintained the best possible standards regarding services including maintenance cleanliness, sanitation and other facilities. Ensure standards of guest rooms While working for Room Service.
During this period, Works for the Bar which offers a variety of spirits, wines and cigars.
Handled responsibility of Pool Suervisor.
Solved guest problems to exceed customer expectations.
Performed various other duties as assigned.
Achievement:
Received Champion of the month Award for the Best Performance in the work.
Extra Curricular Activities:
Participated in Food & Beverage Reginal theme Lunch.
Did Volunteering at Jivdani Saraf Trust
Participated in Interschool competition,Sports and many Cultural activities.
Active Participation in M.C.C and Scout in School.
Personal Details:
Date of Birth – 20th December 1989.
Marital Status – Married
Nationality – Indian.
Religion – Hindu.
Sex – Male
Hobbies – Travelling, Internet Surfing and Listening Music.
Passport Details:
Passport No. – P4979282
Date of Expiry – 10.11.2026
Languages Known:
English, Marathi, Hindi, German.
I hereby affirm that the information in this document is accurate and true to the best of my knowledge.
Prathamesh Patil.
Place : Mumbai.
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